Hispanic Technology Executive Council
Director, Software Engineering - Digital Commerce & Innovation
Hispanic Technology Executive Council, New York, New York, us, 10261
11 West 19th Street (22008), United States of America, New York, New York
Director, Software Engineering - Digital Commerce & Innovation Capital One's Digital Commerce & Innovation organization is seeking a Director of Software Engineering with a passion for AI to join its Velocity Black by Capital One team. This Director will build and lead exceptional software engineering teams to reimagine concierge for the digital age. They must have the ability to attract and recruit the industry's best talent, and simultaneously have the technical chops to ensure that we build compelling, customer-focused solutions in an iterative methodology.
As a candidate for this role, you are able to seamlessly switch from diving deep into technology with engineers to driving high-level, strategic discussions. You are a naturally curious technologist and stay on top of emerging trends, including prototyping of nascent technologies. You are not afraid to question any existing processes and solutions, yet you display a keen sense of business value proposition and focus on the right priorities. At Capital One, you will help leverage the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build.
Velocity Black by Capital One harnesses the power of artificial intelligence, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. By harnessing 24/7 chat, AI, and mobile payments, we help our customers do more and be more in the digital age. From access to the hottest restaurants to guaranteed upgrades at the world's finest resorts. Make a custom request through the app and you will be chatting to our team within 1 minute, 24/7/365. The service we offer and build upon is unlike anything ever built before, and our product is rapidly evolving. Velocity Black is our core product, built in React Native and offering exclusive access and unbeatable worldwide service across Travel, Experiences, Luxury Goods and Dining. Our internal and bespoke request management platform, Gravity, is built with React and Node.js microservices, virtually augmenting our expert customer service agents with AI, delivering the unrivaled personal service our members expect and love.
In this role, you will:
Lead, manage, and grow teams of software engineers to build meaningful consumer products powered by the latest technology with a focus on applied AI for web and mobile.
Wear the Product hat with deep empathy for the customer.
Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to evolve how our customers interact with Capital One.
Mentor and guide the professional and technical development of engineers on your team.
Partner with product and design leaders to define the strategy, roadmap, and destination architecture, leveraging your deep customer empathy.
Manage a portfolio of diverse technology platforms and projects to build scalable applications that meet or exceed our customer needs.
Work within and across teams to design, develop, test, implement, and support technical solutions across a full-stack of development tools and technologies.
Lead the craftsmanship, availability, resilience, and scalability of your solutions.
Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity.
Continuously improve software engineering practices.
The Ideal Candidate:
Deeply technical with a strong foundation in engineering and a passion for consumer technology and AI.
Adapt quickly and thrive on bringing clarity to big, undefined problems.
Familiar with Large Language Models (LLMs) and AI integration optimization techniques.
Experience integrating solutions into a complex web service & mobile application ecosystem.
Ability to engage partners early and often from product, risk, cyber, and other critical teams.
Track record of building and leading high-performing teams in large and highly collaborative organizations.
Deep understanding of well-managed processes and experience successfully implementing risk mitigation strategies.
Passion for staying abreast of the latest research and applying novel techniques in production.
Fulfillment from empowering others to achieve their potential through mentoring and coaching.
Resilient trailblazer who can forge new paths to achieve business goals.
Basic Qualifications:
Bachelor's Degree.
At least 7 years experience in software development.
At least 5 years experience in people management.
At least 3 years experience delivering features to users and building APIs.
Preferred Qualifications:
Master's Degree.
10+ years experience in software development.
5+ years of experience in one or both of the following: Python, Typescript.
5+ years experience in Agile practices.
4+ years experience with AWS.
Familiarity with AI tools (Retrieval Augment Generation (RAG), Vector databases, Prompt engineering, LangChain, Llama, EMP, Sandbox, Haystack).
Successful in-market implementation of UI/UX frontend development using React.
Familiarity with Data and Feature Pipelines.
Familiarity with Node.
Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
New York City (Hybrid On-Site): $274,800 - $313,600 for Director, Software Engineering
Illinois (Hybrid On-Site): $256,200 - $292,400 for Director, Software Engineering
Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to
Careers@capitalone.com .
#J-18808-Ljbffr
Director, Software Engineering - Digital Commerce & Innovation Capital One's Digital Commerce & Innovation organization is seeking a Director of Software Engineering with a passion for AI to join its Velocity Black by Capital One team. This Director will build and lead exceptional software engineering teams to reimagine concierge for the digital age. They must have the ability to attract and recruit the industry's best talent, and simultaneously have the technical chops to ensure that we build compelling, customer-focused solutions in an iterative methodology.
As a candidate for this role, you are able to seamlessly switch from diving deep into technology with engineers to driving high-level, strategic discussions. You are a naturally curious technologist and stay on top of emerging trends, including prototyping of nascent technologies. You are not afraid to question any existing processes and solutions, yet you display a keen sense of business value proposition and focus on the right priorities. At Capital One, you will help leverage the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build.
Velocity Black by Capital One harnesses the power of artificial intelligence, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. By harnessing 24/7 chat, AI, and mobile payments, we help our customers do more and be more in the digital age. From access to the hottest restaurants to guaranteed upgrades at the world's finest resorts. Make a custom request through the app and you will be chatting to our team within 1 minute, 24/7/365. The service we offer and build upon is unlike anything ever built before, and our product is rapidly evolving. Velocity Black is our core product, built in React Native and offering exclusive access and unbeatable worldwide service across Travel, Experiences, Luxury Goods and Dining. Our internal and bespoke request management platform, Gravity, is built with React and Node.js microservices, virtually augmenting our expert customer service agents with AI, delivering the unrivaled personal service our members expect and love.
In this role, you will:
Lead, manage, and grow teams of software engineers to build meaningful consumer products powered by the latest technology with a focus on applied AI for web and mobile.
Wear the Product hat with deep empathy for the customer.
Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to evolve how our customers interact with Capital One.
Mentor and guide the professional and technical development of engineers on your team.
Partner with product and design leaders to define the strategy, roadmap, and destination architecture, leveraging your deep customer empathy.
Manage a portfolio of diverse technology platforms and projects to build scalable applications that meet or exceed our customer needs.
Work within and across teams to design, develop, test, implement, and support technical solutions across a full-stack of development tools and technologies.
Lead the craftsmanship, availability, resilience, and scalability of your solutions.
Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity.
Continuously improve software engineering practices.
The Ideal Candidate:
Deeply technical with a strong foundation in engineering and a passion for consumer technology and AI.
Adapt quickly and thrive on bringing clarity to big, undefined problems.
Familiar with Large Language Models (LLMs) and AI integration optimization techniques.
Experience integrating solutions into a complex web service & mobile application ecosystem.
Ability to engage partners early and often from product, risk, cyber, and other critical teams.
Track record of building and leading high-performing teams in large and highly collaborative organizations.
Deep understanding of well-managed processes and experience successfully implementing risk mitigation strategies.
Passion for staying abreast of the latest research and applying novel techniques in production.
Fulfillment from empowering others to achieve their potential through mentoring and coaching.
Resilient trailblazer who can forge new paths to achieve business goals.
Basic Qualifications:
Bachelor's Degree.
At least 7 years experience in software development.
At least 5 years experience in people management.
At least 3 years experience delivering features to users and building APIs.
Preferred Qualifications:
Master's Degree.
10+ years experience in software development.
5+ years of experience in one or both of the following: Python, Typescript.
5+ years experience in Agile practices.
4+ years experience with AWS.
Familiarity with AI tools (Retrieval Augment Generation (RAG), Vector databases, Prompt engineering, LangChain, Llama, EMP, Sandbox, Haystack).
Successful in-market implementation of UI/UX frontend development using React.
Familiarity with Data and Feature Pipelines.
Familiarity with Node.
Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
New York City (Hybrid On-Site): $274,800 - $313,600 for Director, Software Engineering
Illinois (Hybrid On-Site): $256,200 - $292,400 for Director, Software Engineering
Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to
Careers@capitalone.com .
#J-18808-Ljbffr