Dental Assistant Job at Plage Dentistry in Wilmington

Private Practice in Wilmington needs a Dental Assistant with experience and leadership qualities to be an asset to our team. MONDAY-THURSDAY 8-5 working hours.

As a Dental Assistant for our office, patient care is your #1 priority and focus. Your ability to value and improve the patient experience will play a major role in the delivery of extraordinary dental care. Dental Assistants are a critical part of our mission because they not only support the patient, they provide the doctor with valuable assistance on patient procedures. The Dental Assistant has direct responsibility for the patient’s excellent experience while "in the chair," and patient retention overall.

We are searching for talented people who want to provide excellent customer service for the patient, provide precise support to the doctor, and possess an amiable chair-side manner. Flexibility, analytical skills, collaboration, and follow-up are all needed in our dynamic state-of-the-art practice environment.

Requirements for all Dental Assistants:

• Provide exceptional customer service, with excellent chair-side manner, by making the patient the #1 priority
• Be present, engaged and ready to work
• Take direction from the doctor, assist them with all dental procedures, and anticipate their needs
• Take x-rays with DEXIS software.
• Review patient charts prior to doctor arrival, log appropriate patient data and health history during the exam and treatment, as well as transcribe the doctor’s notes using Eaglesoft in SOAP note form.
• Clean, sterilize and prepare the equipment and operatory, per the organizations procedures and guidelines, prior to a patient’s appointment
• Perform efficient and accurate procedures to help maintain the schedule and patient flow
• Educate the patients and address their questions and/or concerns
• Demonstrate good teamwork to deliver an extraordinary experience for every patient
• Partner with the doctors, hygienists and support staff to maintain excellent patient service and integrity within the organization
• Assist the front office staff in scheduling patients’ follow up visits, as well as tracking the incoming and outgoing lab cases, to ensure quality and timely products
• Monitor the level of dental supplies and order accordingly.
• Complete checklists as assigned and participate in daily huddles to ensure that every single day flows smoothly
• Maintain patient confidentiality through HIPAA compliance
• Follow the organization’s safety policies and procedures through OSHA compliance and BBP (Blood-borne Pathogens) federal regulations
• Complete all DA II Certificate requirements, highly recommended

Education/Certification:

• Minimum of high school diploma or equivalent required
• Current radiography certification required
• Dental Assistant II certification, as required by state.
• Current certification in Cardiopulmonary Resuscitation (CPR) preferred
• Current certification to monitor Nitrous Oxide/Oxygen Analgesia preferred
• Maintain annual OSHA, HIPAA and Infection Control training

Skills/Abilities:

• Experience in a professional environment with direct patient contact preferred
• Excellent positive attitude and customer service skills
• Professionalism and integrity in all aspects of the job, including image and both verbal and written communication skills
• Possess exceptional interpersonal and relationship building skills, including conflict resolution skills
• Strong organization, planning and analytical skills
• Ability to multi-task and remain calm in a rapidly changing environment
• Computer proficiency and the ability to learn new programs as required

Work Environment/Conditions:

• Safety procedures and personal protective equipment required to minimize the risks from radiographs and blood-borne pathogens
• Potential of prolonged sitting and standing

Job Type: Full-time

Pay: $18.00 - $25.00 per hour