Toothwise Dental is hiring: Dental Assistant in Austin

Job description

Key Responsibilities (but not limited to):

1. Patient Care:

• Prepare patients for treatments or checkups, ensuring their comfort.
• Take and record dental histories and patient records.
• Set up and assist the dentist during dental procedures.
• Present and explain treatment plans to patients

2. Operational Support:

• Take dental radiographs, pictures and impressions
• Fabricate temporary restorations and place impression cords
• Properly stock, clean rooms and take responsibility for appearance of office.
• Assist with front office tasks, such as answering phones & scheduling appointments if needed.

3. Sterilization & Lab:

• Follow protocols for infection control
• Maintain sterilization, dental instruments and equipment.
• Clean, oil and sterilize all necessary instruments
• Pour up study models from preliminary impression
• Track, package and ship lab cases

4. Patient Support:

• Greet patients warmly upon arrival and departure
• Answer phone calls, schedule appointments, patient check in/out, and manage patient inquiries, reply to incoming emails.
• Maintain and manage patient records in compliance with HIPPAA
• Help keep office clean & tidy
• Assist with treatment coordination, explaining procedures and addressing patient concerns

5. Insurance Support:

• Verify dental insurance benefits for patients before appointments.
• Submit insurance claims for dental procedures and follow up on any discrepancies.
• Process insurance payments and manage patient billing inquiries
• Coordinate with providers to ensure accurate procedure documentation for billing.

6. Administrative Support:

• Collect and record patient payments.
• Coordinate and communicate with team members to ensure seamless patient flow.
• Assist in the ordering and inventory of front office supplies.

7. Continuous Learning:

• Attend and participate in morning huddles, office meetings, training sessions, and workshops as necessary.
• Stay updated with the latest dental assisting techniques and procedures to ensure patients receive the most advanced dental care.
• Stay updated with the latest insurance changes and billing procedures.
• Ability to multitask

Qualifications and Requirements:

• High School Diploma or equivalent. (Associate’s or Bachelor's degree in a related field is a plus.)
• Previous experience in dental front office management, preferably with insurance verification and billing.
• Experience with Oryx dental software is a plus but not required
• Strong understanding of dental insurance processes, dental terminology and procedures.
• Excellent interpersonal and communication skills.
• Confident, polite, organized, detail-oriented, and able to multitask efficiently.
• Ability to maintain a positive, empathetic, and professional attitude toward patients at all times.
• Certified dental assistant
• X-ray certification.
• Completion of accredited dental assisting program or equivalent experience.
• CPR Certification
• Knowledge of dental instruments, sterilization and infection control protocols.
• Ability to work in a fast-paced, team-oriented environment.
• Strong understanding of dental insurance processes, dental terminology and procedures.
• Outgoing, friendly, compassionate, reliable
• Strong communication skills with good bedside manners.
• Willing to learn and grow in the role
• Strong attention to detail and organizational skills

Application Process:

Candidates interested in joining the Toothwise Dental family are encouraged to apply by sending their resume, cover letter, and any relevant certifications to hello@toothwise.dental and someone will contact you directly. Toothwise Dental is an equal opportunity employer.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• Dental insurance
• Employee discount

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Every weekend
• Monday to Thursday

Work Location: In person