Administrative Assistant Job at Robert Half in Chesapeake

We are in search of an Administrative Assistant to join our team based in Chesapeake, Virginia. The role involves handling customer inquiries, maintaining customer records, and processing applications. This job offers a contract to permanent employment opportunity, providing an engaging environment for those keen on enhancing their skills and contributing to the industry.

Responsibilities:

• Provide top-notch customer service by promptly answering inbound calls and responding to email correspondence.
• Accurately process customer applications, ensuring all details are correctly entered and updated.
• Take charge of data entry tasks, maintaining precision and attention to detail.
• Keep customer credit records accurate and current, ensuring all information is up-to-date.
• Use Microsoft Excel, PowerPoint, Word, and Outlook efficiently to manage tasks and communication.
• Schedule appointments as required, ensuring all parties are informed and prepared.
• Monitor customer accounts and take appropriate action when necessary.
• Handle both inbound and outbound calls professionally, providing information and assistance as needed.• Minimum of 1 year experience as an Administrative Assistant or in a similar role.
• Proficiency in Microsoft Office Suite including Word, Excel, PowerPoint, and Outlook.
• Strong customer service skills with a commitment to providing exceptional service.
• Ability to handle both inbound and outbound calls efficiently.
• Experience with data entry tasks and maintaining accurate records.
• Proven ability to manage and schedule appointments effectively.
• Excellent email correspondence skills, ensuring clear and detail oriented communication.
• Experience in answering inbound calls promptly and detail orientedly.
• Strong multitasking abilities, able to manage multiple tasks simultaneously.
• Attention to detail and problem-solving skills are essential.