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Robert Half

Robert Half is hiring: Administrative Assistant in Harrisburg

Robert Half, Harrisburg, PA, US,


Job Description

Job Description

We are offering an exciting contract to hire opportunity as an Administrative Assistant in Harrisburg, Pennsylvania. This role is situated in the construction / project management industry and involves handling customer inquiries, maintaining an accurate CRM database, and managing a ticketing system for technician requests.


Responsibilities:

• Accurately process customer requests through phone and email

• Maintain and update the CRM database with precise customer and billing data

• Manage the ticketing system for technician requests efficiently

• Schedule appointments as required

• Review contractor time cards and completed job packets for accuracy

• Route inbound calls from customers to the correct point of contact

• Monitor customer accounts and take appropriate action on past due accounts.

• Proficiency in answering inbound calls in a detail oriented manner

• Demonstrated ability in providing excellent customer service

• Experience in data entry with high accuracy levels

• Ability to manage email correspondence effectively and efficiently

• Skilled in handling both inbound and outbound calls

• Expertise in using Microsoft Excel for various administrative tasks

• Familiarity with Microsoft Outlook for email management, scheduling, and task organization

• Experience in scheduling appointments, coordinating meetings, and managing calendars.


Candidates who are interested in this role are encouraged to submit a resume for immediate consideration! This position is moving quickly - with a targeted start date before the end of the year! Start 2025 off right with an exciting new job in a growing company!