Administrative Assistant Job at Robert Half in Midland

We are seeking an Administrative Assistant to join our team in Midland, Texas. The role demands a high level of organization and meticulousness, with responsibilities that include processing customer applications, maintaining customer records, and resolving customer inquiries.

Responsibilities:

• Processing customer applications accurately and efficiently

• Maintaining and updating customer records to ensure accuracy

• Resolving customer inquiries promptly and with attention to detail

• Monitoring customer accounts and taking appropriate actions when necessary

• Answering inbound calls in a courteous and detail-oriented manner

• Delivering excellent customer service at all times

• Performing data entry tasks with precision

• Handling email correspondence with attention to detail and in a timely manner

• Managing both inbound and outbound calls effectively

• Proficient use of Microsoft Excel, Outlook, PowerPoint, and Word

• Scheduling appointments as needed

• Performing basic bookkeeping tasks when required.

• Proficiency in answering inbound calls with professionalism and courtesy.
• Strong customer service skills, with the ability to handle inquiries and complaints effectively.
• Experience in data entry, ensuring accuracy and timeliness in inputting information.
• Capability to manage email correspondence, responding promptly and professionally to incoming communications.
• Ability to handle both inbound and outbound calls, maintaining clear and respectful communication at all times.
• Proficiency in Microsoft Excel, including creating spreadsheets, using formulas, and generating reports.
• Familiarity with Microsoft Outlook, with the ability to manage calendars, schedule appointments, and handle email communication.
• Experience in using Microsoft PowerPoint to create presentations and reports.
• Proficiency in Microsoft Word, including creating documents, editing, and formatting.
• Ability to schedule appointments, ensuring efficient time management and avoiding scheduling conflicts.
• Basic bookkeeping skills, including recording transactions, managing invoices, and maintaining financial records.