Administrative Assistant Job at Robert Half in Signal Hill

We are offering a contract for a permanent position as an Administrative Assistant in Signal Hill, California. This role involves a range of tasks including handling inbound calls, providing excellent customer service, performing data entry tasks, and managing email correspondence.

Responsibilities:
• Handle inbound and outbound calls, providing excellent customer service to clients and vendors.
• Perform various data entry tasks, ensuring accuracy and efficiency.
• Manage email correspondence and maintain two separate email addresses for customer service and accounting.
• Assist with audits, fact checks, and resolving discrepancies.
• Maintain business licenses and open new vendor accounts as needed.
• Prepare bid packets and overnight bid documents when required.
• Run P& L for the construction team and send to project managers.
• Find and book hotels for traveling crews.
• Track preliminary notices and reach out to subcontractors for lien waivers.
• Respond effectively to customers requesting to close their accounts, determining the reason, and offering alternatives.
• Provide account information to customers including but not limited to account balances, reconciliation, histories, and payment information.
• Use Microsoft Office Suite to change excel workbooks into PDFs from the technicians.• Demonstrated proficiency in answering inbound calls, managing customer inquiries and concerns with professionalism and courtesy
• Proven experience in providing top-notch customer service, with the ability to handle multiple customer interactions simultaneously
• Skilled at data entry, with a keen eye for detail and accuracy
• Experience in email correspondence, able to communicate effectively and professionally with clients and team members
• Proficiency in handling both inbound and outbound calls, ensuring efficient communication
• Advanced knowledge of Microsoft Excel, capable of using it for data analysis and reporting
• Familiarity with Microsoft Outlook, used for scheduling, email management and more
• Proficiency in Microsoft PowerPoint, able to create effective presentations for various business needs
• Skilled in the use of Microsoft Word for document creation, editing and formatting
• Experience in scheduling appointments, managing calendars and ensuring smooth operations within the office.