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Everstaff

Everstaff is hiring: Administrative Assistant in Brunswick

Everstaff, Brunswick, OH, US

Job Description

Job Description
Everstaff is seeking an Administrate Assistant for a reptable company in Brunswick!

Essential Duties and Responsibilities:
  • Log and track all client requests accurately.
  • Distribute client updates, requests, and relevant information to the appropriate staff members.
  • Manage monthly reports as required.
  • Collaborate closely with the account manager to meet client needs.
  • Work with management, IT, FSE/DC, and CFM staff to ensure client expectations are met.
  • Oversee the quality and accuracy of all outgoing printed materials for clients, including forms, labels, envelopes, reports, and correspondence.
  • Keep management informed of any relevant client issues or concerns.
  • Maintain client inventory levels and manage reordering processes.
  • Follow up inter-departmentally to ensure timely processing of client requests.
  • Coordinate mailings and special projects as needed.
  • Collaborate with RC supervisors to train and update CRRs on clients' products and programs.
  • Assist with the training, coordination, and development of materials when necessary.
  • Continuously document and update procedures and daily processes as needed.
  • Recommend corrective actions to address customer complaints.
  • Handle inbound phone lines related to client inquiries and supply requested information in a timely manner.
  • In the absence of the account manager, field questions, resolve issues, and handle requests.
  • Serve as a back-up in the call center as needed.
Skills Required:
  • Exceptional customer service, interpersonal, and communication skills.
  • Strong proficiency in Excel and Word.
  • Excellent organizational skills.
  • Ability to work independently and efficiently.
  • Knowledge of office protocols and procedures.
  • Professional appearance and demeanor.
  • Self-motivated with a strong work ethic.
Pay: $18/hr
Temp-Hire

Qualified candidates, please submit your resume for immediate considetation!

All qualified applicants will receive consideration for employment without regard to race, color, religion, ethnicity, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other protected status under the law. EverStaff is an equal opportunity employer (M/F/D/V/SO/GI).