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Highway Inn

The UPS Store 7657 Waipahu PT Sales Associate Job at Highway Inn in Waipahu

Highway Inn, Waipahu, HI, United States, 96797


Job Description

Job Description
Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Free uniforms
  • Paid time off


We are a local family-owned The UPS Store Franchise in the center of old-town Waipahu, within yards of the new Pouhala HART Station and the Waipahu Bus Transit Center, adjacent to Highway Inn.

We want to add a Part-Time Associate who delivers world-class customer service. This person must love interacting with people and be able to work independently to solve and discover customer needs. This may include shipping, printing, processing, dropping off packages, taking passport photos, etc. Because we offer various services, training is full-paid and continuous throughout employment.

* Our preferred candidate is currently a Notary Public in Hawaii *

RESPONSIBILITIES

Delivers World Class customer service
Communicates effectively and continuously practices good listening with customers, co-workers, vendors, and store leadership
Operates all equipment, software, and devices expertly and is willing to teach others
Takes ownership of customers packing, shipping, and/or print problems and offers viable solutions
Takes action to learn all product and service offerings, alternative solutions, and industry trends
May open and/or close the store, perform beginning and end-of-day accounting and administrative tasks, etc.
Participates in center maintenance, including cleanliness, safety, and organization
Empathizes and manages demanding, impatient, and/or frustrated customers to turn a stressful event into a positive experience
Packages shipments for safe arrival, including assembling stock boxes, building custom boxes, and adequately cushioning contents
Frequently multi-tasks while maintaining attention to detail and high-quality control
Performs other duties as assigned

QUALIFICATIONS

High school diploma or GED required
Retail/customer service experience
Ability to learn and use POS systems
Detail-oriented, organized, and able to multi-task
Able to cross-sell and up-sell products and services
Good communication and people skills
Prompt, reliable, and responsible
Able to lift 40+ pounds

BENEFITS

Competitive Hourly Pay starting $17 - $25 based on experience
Employee Discounts
Closed on major holidays
Paid Training
Paid Time Off for Full Time employees after six months
Business Cards
Uniforms Provided
Casual and creative work environment
Parking
Formal Ongoing Training Program
Healthcare after 4 weeks of > 20 hours work.
Eligibility for 401(k) after 1 year Full-Time work.

Store Hours:
08:00 am - 6:00 pm M-F
08:30 am - 3:00 pm S-S