Seasonal Ranger Job at The Trustees of Reservations in Provincetown

Who We Are:

Founded in 1891 by a group of visionary volunteers, The Trustees of Reservations (The Trustees) is the nation’s premier conservation and preservation organization. The Trustees’ preserves, for public use and enjoyment, properties of exceptional scenic, historic, and ecological value in Massachusetts. Our properties are open to all, and we thrive by involving as many people as possible in all that we do. We aim to protect special places for future generations to enjoy in perpetuity, and have helped protect more than 50,000 acres, including 27,000+ acres on more than 120 reservations that are open to the public. As a non-profit conservation organization, we are funded and supported entirely by our visitors, supporters, volunteers, and our 100,000 Member households. We encourage you to learn more about The Trustees on our website, www.thetrustees.org.

Posting Information:

Salary/Hourly Rate: $19/hour

Hours per week: 20-40

Job Classification: Limited, non-exempt

Job Type: Onsite

Duration: April - September

Location: Dune’s Edge, Provincetown, MA

What You’ll Do:

Your Impact:

Ready to work each day amidst the sand dunes and pines, offering guests the true and lasting beauty of Provincetown and Old Cape Cod? As a Ranger at Dune’s Edge, you and your team of dedicated seasonal employees will contribute to the Trustees’ mission by caring for this quaint, special campground and fostering a camping experience that visitors will remember for years to come.

The Role:

As a Dunes Edge Campground Ranger, you support the daily operations and maintenance of Dunes Edge Campground and its camp spots as well as retail and recreational operations. You would also support the manager in providing safe, clean and enjoyable visitor experience for campers and ensuring that the campground operates efficiently and effectively.

Specifically, you’ll:

• Support campground operations, including the maintenance of facilities, grounds and equipment

• Ensure compliance with all federal, state and local regulations

• Support development and maintenance of campground policies and procedures, including safety protocols

• Process reservations, handle customer inquiries and resolve complaints

• Support marketing strategies to attract new customers, including use of social media accounts

• Ensure customer satisfaction by regularly seeking feedback and addressing concerns

This is a limited term, non-exempt position (20-40 hours per week) reporting directly to Dune’s Edge Campground Manager.

Requirements

What You’ll Need:

Skills and Experience:

• Excellent communication and customer service skills

• Strong leadership and decision-making abilities

• Ability to work effectively under pressure and in a fast-paced environment

• Experience in hotel operations campground or retail management is a plus

• Ability to work flexible hours, including weekends, holidays and some overnights.

Eligibility Criteria:

• Excellent communication and customer service skills.

• Strong organizational and time management skills.

• Knowledge of campground operations and regulations.

• Current authorization to work in the United States – a candidate must have such authorization by his or her first day of employment.

• A valid driver’s license, as well as a satisfactory driving record as outlined in The Trustees’ driving policy. [if needed]

• A satisfactory criminal background (CORI) check.

Don’t quite have all the skills and experience listed above? We still want to hear from you! Research shows that historically marginalized groups are less likely to apply if they do not meet every single requirement. We are committed to building a diverse team and encourage you to apply even if you are missing some of the skills and experience above.

Questions? Contact our People team at people@thetrustees.org!

Benefits

Your Benefits:

• Sick time: Mass Sick Leave
• Reciprocity: Employees have access to free and discounted admission and membership to more than 50 nearby museums and cultural institutions.

• Discounts: Enjoy free entry to all Trustees properties, discount event tickets, and discounted merchandise at our stores and on stays at our inns. 

Equal Opportunity and Diversity:

The Trustees is a proud equal opportunity employer and does not discriminate against any protected status including, but not limited to, age, race, ethnicity, sex, gender, sexual preferences, nation of origin, religion, or disability status and strongly encourages applications from people of color, persons with varying abilities, women, and LGBTQ+ applicants. We aspire to reflect and effectively serve the residents and communities of Massachusetts, who are at the core of our mission.

The Trustees’ commitment to advancing the organization’s vision for this work may be found here: Diversity, Belonging, Inclusion and Equity.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.