JD Logistics - Warehouse Manager Fontana, CA Job at Tbwa Chiat/Day Inc in Fontan

Job Responsibilities

• Participate in warehousing design, establish and implement warehouse management procedures, quality control processes and various indicator systems, be responsible for the KPI of warehouse operations;
• Implement and improve the warehouse's rules and regulations, standardize operating standards and processes, allocate human resources reasonably, and monitor each job on the warehouse site; improve work efficiency, plan budgets, and reduce costs;
• Supervise and manage the receipt and delivery of commodity vehicles in the warehouse, inventory, process quality, safety and other management affairs. Control the overall error rate of the warehouse, and ensure that the operational status of warehousing business meets company requirements;
• Familiar with the project process, monitor and analyze data, and ensure the efficient operation of the system in the warehouse through data management;
• Effectively handle customers' complaints, provide feedback, visit customers and perform service communication;
• Establish a timely and effective reporting procedure, submit weekly and monthly reports of various warehouse management reports, and conduct other operational analysis.

Qualifications

• Bachelor's Degree or above;
• More than 5 years experience in logistics or warehouse management;
• Experience in warehouse planning;
• Deep understanding of the industry and have resources of logistics service providers;
• Excellent leadership, influencing, organization, communication, interpersonal and teamwork skills;
• Fluent in English and Mandarin.

Preferred Qualifications

• Experience working in a fast-paced environment with multiple priorities and tight deadlines.

What We Offer:

• Competitive Compensation (base + bonus).
• Comprehensive medical, dental, and vision coverage.
• 401(k) matching plan.
• Life insurance and disability benefits.
• PTO/Vacation plan.

About JD.com

JD.com is China’s largest online retailer and its biggest overall retailer, as well as the country’s biggest Internet company by revenue. JD.com sets the standard for online shopping through its commitment to quality, authenticity, and its vast product offering covering everything from fresh food and apparel to electronics and cosmetics.

About JD Logistics

JD Logistics, a business group under JD.com, leverages the company’s advanced technology and logistics expertise to provide smart supply chain and logistics services to businesses across a wide range of industries.