Robert Half is hiring: Medical Receptionist in Chattanooga

We are offering a temporary to permanent employment opportunity for a Medical Receptionist in Chattanooga, Tennessee. This role primarily functions in the healthcare and social assistance industry and requires a high level of organization and detail orientation. The workplace is a large medical office setting where you will be pivotal in maintaining smooth operations and providing excellent customer service.

Responsibilities:

• Accurately documenting transactions such as co-payments collection

• Utilizing EMR (Electronic Medical Records) to maintain and ensure the confidentiality of patient records

• Providing exceptional customer service to patients and their families, fostering a supportive and welcoming environment

• Handling phone calls in a detail-oriented manner, providing necessary information and directing them as required

• Utilizing Microsoft Office skills, particularly Microsoft Excel and Microsoft Word, to perform various administrative tasks

• Scheduling appointments effectively and managing the appointment book

• Verifying insurance coverage of patients and obtaining necessary details

• Applying knowledge of medical front office operations and medical terminology effectively

• Managing multiple tasks and priorities in a fast-paced environment.

• Applicant must have at least 1 year of experience in a similar role or healthcare setting
• Proficiency in Microsoft Excel and Microsoft Word is essential
• Proven experience working in a medical office or medical front office setting is required
• Familiarity with EMR (Electronic Medical Records) is a key requirement
• Experience with patient check-in procedures is necessary
• The candidate should be comfortable working in a fast-paced, patient-centric environment
• Excellent communication and interpersonal skills are crucial
• Knowledge of healthcare industry, hospitals, and social assistance is expected
• Ability to handle sensitive patient information with confidentiality
• High school diploma or equivalent is required; further education in medical administration is a plus
• Must be able to multitask effectively, handle stress well, and adapt to changing situations.