Receptionist Job at Oriana House in Cleveland

Essential functions of this job include, but are not limited to:

• Effectively and courteously answers all telephone calls received at OHHC reception desk.
• Maintains telephone coverage during hours on duty.Answers call courteously and professionally.
• Directs calls to the appropriate party in a timely manner and takes concise messages as needed.
• Makes overhead pages for groups or individuals in a clear, concise, and professional manner as necessary.
• Effectively and courteously greets individuals who arrive at the building (e.g., employees, clients, and visitors).Directs people as necessary and ensures they are escorted as required. Notifies assigned Pretrial Supervision Monitor or Clinician when clients arrive.
• Signs in/out all outside visitors and logs them in the visitor sign in book.Only permits authorized visitors beyond receptionist area.Immediately notifies supervisor and/or on-site supervisor of unauthorized visitors who fail to follow directives.
• Prepares mail for pick up for Agency Courier in a timely and organized manner.Receives, sorts, and distributes all incoming U.S. mail and interoffice mail in a timely and accurate manner.
• Performs timely and accurate data entry functions into ORION and/or other databases as needed.Follows up with corrections of any found errors.Inputs accurate alco-sensor test results.Completes an incident report if alco-sensor results or UDS results are positive and advises assigned Pretrial Supervision Monitor of positive results.
• Organizes pretrial and electronic monitoring packets and files (electronic).Records demographic information accurately in ORION as needed.
• Creates accurate and thorough Assessment Intake Packets.Maintains adequate supply of intake documents regularly to ensure availability.
• Files equipment return sheets monthly in an accurate and organized manner.

QUALIFICATIONS: High School diploma or equivalent required. Computer skills including "WORD" and ORION required. Must have the ability to effectively work with Agency employees, outside contacts, and a diverse client population.

Full Time Benefits Package includes:

Medical Insurance and Prescription Card
Paid Hospital Days
Eight Paid Holidays
Life Insurance
Dental Insurance
10 Vacation Days per year
10 Personal-Sick Days per year
Tuition Reimbursement
Long-term Disability Insurance
403(b) Retirement Plan
Wellness Program and Incentives, including FitThumb Wellness App.
Public Service Loan Forgiveness

Oriana House Recruiters may reach out to applicants via text messaging.

Oriana House Inc., is an Equal Employment Opportunity Employer and a Drug-free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)