ServiceNet is hiring: Recruiter in Northampton

Responsive recruiter

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Tuition assistance

Recruiter
Fulltime

On-Site - Various locations

Starting Rate: $24

Position Overview:
ServiceNet, a leading human services agency, is seeking a motivated and experienced Recruiter to join our team. This role involves attracting, evaluating and hiring top talent across our diverse programs, including mental health services, developmental disability support, brain injury rehabilitation, homelessness and housing assistance, substance use recovery, vocational training, and child and adolescent services. The Recruiter will play a critical role in helping ServiceNet fulfill its mission to enhance the lives of individuals and communities through high-quality services.

Key Responsibilities:

Talent Acquisition:

• Manage the full-cycle recruitment process, including job postings, candidate sourcing, screening, and interviewing.
• Develop creative sourcing strategies to attract candidates for a variety of roles across multiple service areas.
• Build a strong pipeline of qualified candidates through networking, career fairs, job boards, and social media.

Application Management:

• Evaluate and sort applications to identify qualified candidates.
• Present shortlisted applications to hiring managers with relevant insights.
• Ensure timely communication with candidates and hiring managers throughout the process.

Collaboration & Stakeholder Engagement:

• Partner with hiring managers to understand staffing needs and create effective hiring plans.
• Provide guidance to hiring managers on recruitment best practices and market trends.
• Maintain positive relationships with internal and external stakeholders.

Recruitment Process Management:

• Utilize and maintain the Applicant Tracking System (ATS) to manage and track candidates.
• Ensure a seamless and positive candidate experience throughout the recruitment process.

Compliance & Best Practices:

• Ensure recruitment practices comply with labor laws and organizational policies.
• Promote diversity, equity, and inclusion in hiring practices.
• Maintain confidentiality of candidate and organizational information.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, Social Work, Psychology, or a related field (preferred).
• 2-3 years of experience in full-cycle recruiting, preferably within human services, healthcare, or non-profit sectors.
• Proficiency with Applicant Tracking Systems (ATS) and sourcing tools (e.g., LinkedIn Recruiter, Indeed, etc.).
• Strong understanding of recruitment best practices, labor laws, and diversity hiring principles.
• Exceptional communication, organizational, and interpersonal skills.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.

Preferred Qualifications:

• Experience recruiting for roles in mental health, developmental disabilities, substance use recovery, or related fields.
• SHRM-CP, PHR, or similar HR certifications.
• Bilingual skills (preferred but not required).

Want to learn more about ServiceNet?

ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.

Compensation: $25.00 per hour

At ServiceNet, you will make a real difference. Whether you're working in residential direct care, clinical care, peer support, or other valuable roles, you'll be part of a compassionate team dedicated to supporting our community.

And with over 1,500 employees and 100 programs across western Massachusetts, we're confident there's a role that's the right fit for you.

ServiceNet is a non-profit agency supporting people with mental health challenges, developmental disabilities, brain injuries, homelessness, and more. We offer great benefits, room to grow, and plenty of rewarding opportunities. We'd love for you to join us!

Not sure which job might be right for you? No problem! Email talent@servicenet.org to speak with a hiring manager today.