HR ASSISTANT Job at Crawford Memorial Hospital in Robinson

Job Title: HR Assistant

Department: Human Resources

Reports To: Chief Human Resources Officer

Direct Reports: None

FLSA Classification: Non-exempt

Position Summary

The HR Assistant is responsible for providing outstanding customer service while performing a variety of clerical duties related to the HR department. Supports the Chief Human Resources Officer and HR office as applicable to include updating and organizing information and forms including employment, benefits, employee payroll information, requested reports and interoffice communication. This position will also provide administrative support to include processing and organizing documents, scanning and filing, responding to requests and conducting follow up phone calls etc. as needed to support the HR department.

General Duties, Tasks and Responsibilities

• Serves as first contact for visitors and staff; greets all visitors and answers telephone in a courteous and professional manner; records detailed and accurate messages and directs calls to appropriate staff members in a timely manner; exercises independent judgment when handling routine matters or making appropriate referrals.
• Provides administrative support services to the CHRO and clerical support to the HR department.
• Receives, reviews and routes incoming mail, informs of important and time sensitive correspondence.
• Creates and maintains accurate and up-to-date files, records, and documentation.
• Schedules and organizes appointments and department calendar. Maintains calendar events as directed and provides revised versions when appropriate, runs reports as needed.
• Orders, stocks, and maintains appropriate level of supplies including routine supplies and equipment as well as special purchase requests.
• Prepares purchase orders and processes for approval AP items, reconciles invoices.
• Completes verification of employment and maintains employee confidentiality.
• Processes required paperwork and data entry for employment and benefit changes, tracks and compiles benefit eligibility paperwork and maintains accurate information in systems, assists with new hire orientation and payroll functions as needed. Reports information to appropriate staff.
• Answers frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes, etc.; refers more complex questions to appropriate senior-level HR staff or management.
• Maintains the integrity and confidentiality of human resource files, records, data and activities.
• Performs periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately.
• Assists with planning and execution of special events such as benefits open-enrollment, organization-wide meetings, employee recognition events.
• Complies with all established safety procedures to ensure a safe environment for patients, visitors and staff.
• Participates in performance improvement activities.
• Performs other duties as assigned.

Education Requirements

Experience Requirements

Computer Skills

Additional Skills

• Excellent verbal and written communication skills.
• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
• Ability to maintain confidential information.
• Excellent organizational skills and attention to detail.
• Proficient with or the ability to quickly learn payroll management, human resource information system (HRIS), and similar computer applications.
• Knowledge of office management systems and procedures.
• Ability to operate general office equipment.