Robert Half
Executive Assistant Job at Robert Half in Chattanooga
Robert Half, Chattanooga, TN, US
Job Description
Job Description
We are on the lookout for a diligent Executive Assistant to join our nonprofit team based in Chattanooga, Tennessee. As an Executive Assistant, you will be integral to managing administrative functions, coordinating meetings, handling travel arrangements, and maintaining confidentiality. You will be a key player in ensuring our operations run smoothly, splitting your time across three pivotal areas of our organization.
Responsibilities:
• Effectively manage and coordinate the office calendar, scheduling events and appointments to ensure smooth operations.
• Arrange travel itineraries, including booking flights and accommodations, and managing any changes or cancellations.
• Coordinate and schedule staff meetings, ensuring all necessary materials are prepared and distributed promptly.
• Send communications on behalf of the office to members and the Board of Directors.
• Coordinate internal and in-person meetings for the Board of Directors, facilitating the effective connection and participation of all members.
• Create and distribute meeting minutes to the Board of Directors and relevant team members, following up on all actions.
• Ensure communications for the Board of Directors relating to nominations and elections are distributed to member credit unions.
• Provide exceptional customer service via telephone, resolving customer inquiries, issues, and complaints promptly.
• Maintain an understanding of COBRA and CDH regulations and guidelines, staying up to date with any changes or updates.
• Document customer interactions and maintain accurate records of inquiries.
• Prepare, print, and process COBRA Letters for Mailing.• Minimum of 3 years experience in an Executive Assistant role or similar
• Proficient in ADP - Financial Services software
• Experience with Concur for expense reporting and travel management
• Proficient in CRM software to manage and analyze customer interactions and data
• Skilled in Calendar Management for coordinating and managing appointments and meetings
• Capable of handling Conference Calls, including scheduling, hosting, and follow-ups
• Experience with detail oriented Correspondence, both written and verbal
• Proficient with Microsoft Office applications, particularly Microsoft Excel and Microsoft PowerPoint
• Familiarity with Google Suite, including Docs, Sheets, Slides, and Calendar
• Non-profit sector experience preferred, but not required
Responsibilities:
• Effectively manage and coordinate the office calendar, scheduling events and appointments to ensure smooth operations.
• Arrange travel itineraries, including booking flights and accommodations, and managing any changes or cancellations.
• Coordinate and schedule staff meetings, ensuring all necessary materials are prepared and distributed promptly.
• Send communications on behalf of the office to members and the Board of Directors.
• Coordinate internal and in-person meetings for the Board of Directors, facilitating the effective connection and participation of all members.
• Create and distribute meeting minutes to the Board of Directors and relevant team members, following up on all actions.
• Ensure communications for the Board of Directors relating to nominations and elections are distributed to member credit unions.
• Provide exceptional customer service via telephone, resolving customer inquiries, issues, and complaints promptly.
• Maintain an understanding of COBRA and CDH regulations and guidelines, staying up to date with any changes or updates.
• Document customer interactions and maintain accurate records of inquiries.
• Prepare, print, and process COBRA Letters for Mailing.• Minimum of 3 years experience in an Executive Assistant role or similar
• Proficient in ADP - Financial Services software
• Experience with Concur for expense reporting and travel management
• Proficient in CRM software to manage and analyze customer interactions and data
• Skilled in Calendar Management for coordinating and managing appointments and meetings
• Capable of handling Conference Calls, including scheduling, hosting, and follow-ups
• Experience with detail oriented Correspondence, both written and verbal
• Proficient with Microsoft Office applications, particularly Microsoft Excel and Microsoft PowerPoint
• Familiarity with Google Suite, including Docs, Sheets, Slides, and Calendar
• Non-profit sector experience preferred, but not required