Medical Secretary Receptionist Job at Private Company in Melbourne

Private medical practice looking for a medical secretary/receptionist who is reliable, friendly and a detail oriented team player with excellent customer service skills. A minimum of 6 months of experience as a medical secretary/receptionist is required. Previous Athena experience is preferred.

Greets patients, vendors, suppliers. Operates multi-line telephone system.. Responsible for registering and scheduling of office appointments, office procedures, collect co-payments and balances at time of service. Process medical record request, filing, scanning, faxing, insurance verifications and authorizations. Other related duties as assigned by the manager or provider.

Essential Duties and Responsibilities:

Responsible to promply and courteously greet patients, vendors and suppliers. Operate multi-line telephone system to answer incoming calls, screen and direct callers to appropriate staff. Retrieve and process messages from voice mail to be routed to appropriate staff. Answer incoming calls to determine purpose of call and route to appropriate staff. Responsible for accurate and complete collection of registration data (this includes collection and verification of insurance). Collect payments from patients (deductibles, co-pay, patient balances, etc). Schedule patient appointments. Perform clerical duties as needed such as chart prep, process medical record request, filing, scanning and copying. Ensure lobby area is presentable and clean. Assist co-workers when requested to do so by the manager or provider. Other related duties as assigned by the manager/provider

Qualifications:

High School Diploma

Full Time position (must be available to work during our business hours). 30-40 hours per week. Some overtime may be expected based off of business needs.

Must have a minimum of 6 months in-office medical secretary/receptionist experience.

Experience with the Athena software platform is preferred.