Medical Secretary/Technician Job at Elk Grove Optometry in Elk Grove
Elk Grove Optometry, Elk Grove, CA, US, 95624
Job Description
Medical Secretary/Technician Needed
This position is a great fit for someone who has a love of technology and is service-driven. Our busy practice needs a motivated compassionate team player to help us give patients a 5-star experience every time they’re here. This is a full-time position offering the stability of a career in healthcare with a team of reliable and upbeat professionals.
NO Experience Needed:
Prior medical office or eyecare experience can be helpful, but certainly not required. We are happy to train the right person with a great attitude, a helpful heart, and a love of learning! We will make sure you’re totally confident working with the equipment and patients before you start handling these tasks alone!
You’ll be handling a lot of the important work that goes on to set the doctor and the patient up
for success.
Some of your duties will include:
- Taking the patient back to the exam room and verifying their medical history, addressing concerns and documenting changes.
- Ensure our patients are comfortable and well-informed at all times; we will explain every exam and procedure and answer all of our patient's questions in a professional and caring manner.
- Spending 15+ minutes with each patient before the doctor, performing duties such as measuring retinal function, peripheral vision, and retinal thickness; taking retinal photographs and scans of meibomian glands. (You’ll be using the same type of instruments NASA uses on the space station!) These are some examples and not necessarily all-inclusive.
- “Auto - refracting” the patient, which means starting the process of finding the patient’s eyeglass prescription before the doctor comes in to refine it.
- Consistent cross-training for optimum career growth and development (expected and offered).
- Occasionally greet patients while assisting them with check-in, answer questions about services, scheduling appointments, and validating insurance status in a professional and caring manner.
- Educating first-timers on the proper care and use of contact lenses while reinforcing the best practices for existing wearers.
- Ordering proper tests based on the doctor’s diagnosis.
If you want a career where you can directly impact the well-being of your community, this is it!
Skills required
- You are patient and kind to anyone you meet.
- Demonstrate the ability to resolve problems and to resolve conflict effectively; strong listening skills are required
- Demonstrate sound judgment when making decisions; adept at analyzing facts, problem-solving, and making decisions.
- You’re quick on your feet and hardworking.
- You are comfortable with technology and open to learning new applications and software, you’ll harness the tools around you to make your job as easy or effortless as possible.
- Strong written and oral communication skills are a MUST, while being able to maintain a caring and professional demeanor.
- You can get along great with anybody, are full of energy and people feel charged up just being around you.
- You are attentive, detail-oriented, organized, and your work reflects all of these characteristics.
- You’re known for doing what you say you’re going to do, your reputation for honesty and integrity is legendary.
- You don’t know the meaning of “someone else’s problem” or “that’s not my job.” You’re always willing to jump in and help.
- You’re reliable!
About Us
We are a local optometric clinic focusing on providing a high level of eye care to our patients, our one-on-one approach to optometry makes our doctors and staff the eye and vision care providers of choice in the Elk Grove area. We have a great team who support and uplift each other and we're looking to expand our team with this continued energy.
We Offer (upon eligibility):
- Healthcare and In-House Vision Benefits
- Paid vacation and holidays
- Uniform Stipend
- Competitive Pay with Experience Appreciation, Employee Bonus
If you’re looking to join a team that feels like a family, where your efforts will always be appreciated, and where you will be valued for the amazing person you are, apply now! **We kindly ask that you complete the application process instead of calling the practice so that we can continue to care for our patients.
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