Department Secretary- Care Coordination Job at UnityPoint Health in Des Moines

Overview:

Provides secretarial support for the central Iowa Care Coordination team. Supports the delivery of departments services to inpatients patients by the successful and timely accomplishment of duties. Contributes to the overall goals of Integrated Care Management.

Why UnityPoint Health?

• Commitment to our Team For the third consecutive year, we're proud to be recognized as a Top 150 Place to Work in Healthcare by Beckers Healthcare for our commitment to our team members.
• Culture At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
• Benefits Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage youre in.
• Diversity, Equity and Inclusion Commitment Were committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
• Development We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
• Community Involvement Be an essential part of our core purposeto improve the health of the people and communities we serve.

Visit https://dayinthelife.unitypoint.org/ to hear more from our team members about why UnityPoint Health is a great place to work.

Responsibilities:

Coordinates transportation arrangements for the UnityPoint Health Des Moines wheelchair van as requested. Manages accurate appointment calendar for the driver with accurate information related to the transportation requested.
Answers phone and responds to questions and requests in a professional customer-friendly manner. Screens calls and answers routine questions in a professional, customer friendly manner. Evaluates and acts upon detailed information obtained from the caller.
Coordinates meetings, reserves conference rooms, attends meetings, maintains attendance records prepares and distributes minutes as requested.
Acts as KRONOS timekeeper for Integrated Care Management Staff.
Processes invoices, maintenance requests check requests according to hospital policy.
Updates and maintains department sharepoint sites as needed.
Coordinates on call schedule for social work and distributes call schedule to appropriate staff.
Coordinates weekend coverage for the Inpatient Care Coordinators and distributes the schedule to appropriate staff.
Prepare various forms of correspondence as directed.
Coordinates ordering and delivery of office supplies and paper goods.
Maintains confidential information and data.
Remains current on operation of office equipment and serves as a resource to others as needed.
Prioritizes, manages and completes multiple tasks within assigned timeframes.
Professionally performs all secretarial duties as requested.
Demonstrates initiative to improve quality and customer services by striving to exceed customer expectations.
Integrates and demonstrates FOCUS values and expectations for personal and Service Excellence to guide professional behaviors, while adhering to the policies and procedures of UnityPoint Health.
Balance team and individual responsibilities; be open and objective to others views; give and welcome feedback, contribute to positive team goals and put the success of the team above own interests.

Qualifications:

Education: High School Diploma or equivalent with typing and basic office procedures training.

Experience: Two years previous secretarial experience, preferably in a health care and/or management setting.

License(s)/Certification(s): None.

Knowledge/Skills/Abilities: Knowledge of medical terminology with strong transcription skills. Proficient at operation of a PC, Microsoft Office, PowerPoint, and Excel. Microsoft Publisher skills preferred.