Millsboro, Delaware is hiring: Banking Services Operations Associate in Millsbor

CTG is seeking to fill a Banking Services Operations Associate opening for our client in Millsboro, DE.

Location: Millsboro, DE
Job Type: Contract, potential for conversion

Pay: $18/hr

Overview:
We are seeking a Banking Services Operations Associate to join our client's team. This position will be responsible for providing operational support within banking services, including processing transactions, ensuring compliance with regulatory standards, and assisting with customer service inquiries. The ideal candidate will have strong attention to detail, excellent organizational skills, and the ability to work effectively in a fast-paced environment.

Primary Responsibilities:

• Process daily banking transactions accurately and efficiently.
• Assist in resolving customer inquiries and issues related to banking operations.
• Ensure all transactions comply with regulatory and internal standards.
• Monitor and maintain records for transaction processing.
• Work closely with internal teams to streamline banking operations and resolve issues.
• Prepare reports and data analysis for management as needed.
• Assist with various operational tasks and support the overall team’s objectives.

Scope of Responsibilities:

• Perform operational tasks related to the processing and reconciliation of banking services.
• Handle customer inquiries and ensure a high level of customer satisfaction.
• Work collaboratively with other departments to ensure smooth operations.
• Ensure that all work is completed in compliance with company policies and regulatory requirements.

Supervisory/Managerial Responsibilities:

• This position does not involve supervisory or managerial responsibilities.

Education and Experience Required:

• High school diploma or equivalent.
• At least 1 year of experience in banking or financial operations.
• Strong understanding of banking services and operational procedures.

Education and Experience Preferred:

• High School Diploma.
• Customer Service
• MS Office Suite

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.

To Apply:
To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Recruiter Krista Eckard at krista.eckard@ctg.com. Kindly forward this to any other interested parties. Thank you!