Member Services Representative Job at Baton Rouge Telco FCU in Denham Springs

We are currently searching for a Member Services Representative to join our team at our Watson Branch. If this sounds like you, we’d love to chat!

Job Description

• Receives and processes member financial transactions, including deposits, withdrawals, transfers and loan payments.
• Balances daily transactions and verifies cash totals. Investigates and resolves any out-balance situations.
• Greets members in a welcoming manner and assists them with account and/or credit union information via phone, email, in person, live chat, etc.
• Identifies opportunities and cross sells/offers products and services to our members.
• Properly scans checks received in a timely manner and clears on us checks.
• Demonstrates the Credit Union’s Core Values (Service with an EDGE, Solutions, Adaptability, Respect, Accountability).
• Performs other job duties as assigned.

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Requirements

• Six months to twelve months of similar or related experience.
• A high school education or GED.
• Hours are Monday - Friday 8:00AM - 5:00PM.