Live! Casino and Hotel Philadelphia
Live! Casino and Hotel Philadelphia is hiring: Director of Cage & Credit Operati
Live! Casino and Hotel Philadelphia, Philadelphia, PA, United States, 19117
Overview:
Why We Need Your Talents:
The Director Cage, Drop/Count, and Credit Operations will manage, monitor, and oversee the strategic direction of all three functional areas.
Responsibilities:Where You'll Make an Impact:
- Ensure that Cage, Credit and Drop/Count operations are conducted in a secure, efficient and accountable manner and in compliance with all relevant procedural & legal requirements, while delivering exemplary levels of customer service.
- Analyze and interpret trends associated with Cage & Credit operations, to maximize revenues and customer service scores while minimizing operating costs.
- Analyze Drop/Count data and processes to minimize operational costs and comply with internal and State requirements.
- Display a thorough knowledge of all Title 31 and BSA regulations as they relate to cage operations.
- Develops and manages both operational and capital budgets for each functional area.
- Adapt operations to accommodate new regulatory and marketing program changes.
- Develop strong department management and high performing line level staff through recruitment, training, and performance evaluation processes.
- Oversee purchase and maintenance of all related equipment, including but not limited to: ATM/Ticket Redemption Units, Count Room Equipment, Jackpot Dispenser Units, and Employee Cash Recyclers.
- Develop and monitor effective cash management.
- Ensuring that all state and federal guidelines for casino banking are being followed.
- Effective liaison with other Casino departments, contractors and service providers, other Casino Cages and Casino regulatory authorities
- Other duties as assigned.
Qualifications:
Skills You'll Need to Succeed:
- Broad variety of tasks and deadlines requires an irregular work schedule.
- Experience with Casino Insight and Ditronics AML software preferred.
- Ability to analyze and interpret departmental needs and results.
- Ability to solve complex documents and understand state and local tax laws, banking codes, gaming laws and regulations.
- Ability to perform assigned duties under frequent time pressures in an interruptive environment.
- Ability to solve complex problems.
A Few Must-Haves:
- Seven (7) to ten (10) years of leadership experience in casino cage operations.
- A four (4)-year degree in related field or equivalent work experience.
- Must be able to comply with all state gaming regulations, which may include obtaining a license.
Physical Requirements:
- Sitting, standing, walking
Perks We Offer You
- Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents
- Generous retirement savings options are available.
- Free uniforms
- Free parking
- Discounted meals
- Service and Attendance bonuses
- Tuition reimbursement
- Discounts on hotels, theme parks, travel, and more!
Life at Live!
- 24/7 high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
- Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
- You will work in an environment where smoking is allowed.