Logo
Live! Casino and Hotel Philadelphia

Live! Cocktail Server (Part-Time) - Philadelphia Job at Live! Casino and Hotel P

Live! Casino and Hotel Philadelphia, Philadelphia, PA, United States, 19148


Overview:

Why We Need Your Talents

Do you have a passion for fine dining and customer service? Can you bring energy to our guests?

If you enjoy meeting new people and working in an electric environment, Lives Food & Beverage department may be the perfect fit. Live! is seeking a hardworking, attentive, and personable Cocktail Server to provide high quality service and assist with our bar operations.



Responsibilities:

Where Youll Make an Impact

  • Must be well-versed in all concept products and menu items in order to guide the guest experience and sell food and beverage items.
  • Alert Management of any service and/or safety issues.
  • Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
  • Inputs and controls ordering through register during each transaction maintaining accountability as well as receipts to guests for all beverages served.
  • Responsible for all bank and cash handling procedures and variance policies.
  • Carrying a tray of beverage and food offerings throughout the restaurant/bar.
  • Serving and replenishing, as requested.
  • Maintaining cleanliness of work and guest areas at all times including removing empty glasses/bottles and cleaning ashtrays.
  • Abiding with all federal, state and corporate liquor regulations pertaining to alcoholic beverage service and intoxicated guests.
  • Performing additional duties as assigned.
  • Understands all PLCB regulations. Ensures compliance with all federal and state gaming regulations.
  • Abides by company and department specific appearance standards.


Qualifications:

Skills You'll Need to Succeed

  • Ability to communicate effectively with others; understands and complies with all Company and departmental rules and regulations.
  • Must be able to obtain and maintain a valid license as required by the State Gaming Agency for the position.
  • Must be RAMP certified.
  • Ability to withstand physical demands, such as standing and walking briskly for extended periods of time; pushing, pulling stooping, bending and squatting continuously throughout shift; able to lift and carry 30 pounds, unassisted, for extended periods of time.
  • Able to work entire shift, in full costume, without accommodations.
  • Must have thorough knowledge of approved Responsible Gaming Program.
  • Must be able to work in smoke filled environments.
  • Must have full working knowledge of POS.
  • Required to work nights, weekends, and/or holidays.

A Few Must Haves

  • High school diploma or equivalent preferred.

Perks We Offer You

  • Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents
  • Generous retirement savings options are available.
  • Free uniforms
  • Free parking
  • Discounted meals
  • Service and Attendance bonuses
  • Tuition reimbursement
  • Discounts on hotels, theme parks, travel, and more!

Physical Requirements

  • 24/7 operation requiring extended hours and the ability and willingness meet the applicants schedules when needed.
  • Casino is over 200,000 square feet and requires ability and energy to move about it with a true sense of urgency.
  • Handling, carrying or lifting items weighing up to 30 pounds.
  • Must be able to work in a smoke-filled environment.
  • Ability to stand for long periods of times without sitting or leaning
  • Ability to climb, bend, stretch, twist or reach with your body and arms, work under variable temperatures and noise levels
  • Use of going up and down 31 stairs multiple times per day and elevators

Life at Live!

  • 24/7 high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
  • Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
  • You may occasionally work in an environment where smoking is allowed.