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Trova

Trova is hiring: Office Assistant in West Chicago

Trova, West Chicago, IL, US,


Job Description

Job Description
Position: Office Assistant / Sales Support Specialist
A dynamic and established supplier of landscaping materials is seeking a motivated and detail-oriented individual to join our team. Our company specializes in providing a wide range of products, including mulch, sand, gravel, topsoil, pavers, outdoor lighting, and bulk material delivery. We pride ourselves on excellent service for retail customers, contractors, and supply yards.
Position Overview:
We are looking for an Office Assistant / Sales Support Specialist to thrive in a high-energy, fast-paced environment. Familiarity with landscaping or hardscaping products is beneficial but not required.
Key Responsibilities:
  • Manage daily office operations, including invoicing, billing, and filing.
  • Provide exceptional customer service throughout the sales process.
  • Answer phone inquiries and assist customers with product selections.
  • Support management with administrative tasks.
  • Build and maintain strong customer relationships.
Requirements:
  • Proficiency in Excel, Word, and CRM tools.
  • High school diploma or equivalent.
  • Valid driver’s license.
  • Industry experience is a plus.
  • Bilingual (English and Spanish) candidates preferred.
Skills and Traits:
  • Strong attention to detail and organizational skills.
  • Friendly, professional demeanor with excellent customer service abilities.
  • Ability to multitask and adapt to changing priorities.
  • Team player with a proactive approach to assisting colleagues.
  • Punctuality and reliability.
Work Hours:
  • March to December: Monday–Friday, 6:00 AM–4:30 PM; Saturday, 6:00 AM–3:00 PM (subject to seasonal demand).
  • December to March: Monday–Friday, 7:00 AM–3:30 PM.
Benefits:
  • Competitive health insurance.
  • Simple IRA with 3% employer match.
  • Overtime opportunities.
  • Weekly pay schedule.
  • Paid time off and holidays.
If you’re organized, customer-focused, and ready to grow with a dedicated team, we’d love to hear from you.