Office Assistant Job at Horizon Services, Inc. in Hayward

***Signing Bonus $1500 
Sign-On Bonus for Bilingual Applicants: $1,500 (Distributed in 3 parts: $500 after 30 days, $500 after 6 months, and $500 after 12 months of employment) 

JOB TITLE:  Office Assistant
LOCATION: Hayward, CA - Alameda County | Project Eden Lambda-Drop in Center
Employment Type: [Full-time]

Who are we?
Horizon Services, Inc. (HSI) is a nonprofit established in 1974 offers addiction treatment with the goal of reducing substance-use-related challenges for people from all walks of life, including those from some of the most disenfranchised and marginalized communities. Providing exceptional services to our diverse community. We are proud to support Behavioral Health Services Department (BHSD) clients in their preferred languages, ensuring accessibility and inclusivity for all. We practice our values of Integrity, Respect, Compassion, and Professionalism to provide residential treatment, withdrawal management, and sobering programs to support the well-being of women, men, youth, LGBTQ, and BIPOC clients to live healthy, fulfilling and constructive lives. HSI is an inclusive workplace and a learning community where our collective experiences enrich each other’s growth.

How can you make a difference in people’s lives?
We are seeking a bilingual Office Assistant who is fluent in one or more of BHSD’s five threshold languages: English, Chinese, Spanish, Tagalog, and Vietnamese. The ideal candidate will have a passion for serving diverse communities, excellent communication skills, and the ability to deliver culturally competent services.
In this role, you’ll make a difference in the lives of people with substance abuse challenges, and often with co-occurring conditions. You’ll use and grow your skills in compassionate care, crisis intervention and de-escalation, in a supportive and inclusive work environment. You’ll have the opportunity to provide our community with substance abuse treatment to help people who are just discovering possibilities in their journey, going from a place of hopelessness to a place where they are valued and have the potential for a better life.
The Office Assistant will provide support to the Associate Director and PE program managers.  In this role you will perform various office duties which include but are not limited to; data entry, data reporting, inventory, purchasing office and household supplies, arranging maintenance for the facility, and ensuring compliance and safety are being met.  

Responsibilities:

• Maintain all required records and documentation needed for opening and closing in the billing system 

• Performs Quality Assurance as it relates to data and record keeping 

• Effectively work as part of a team, and verbalize areas of concern during weekly meetings with Program Manager(s) 

• Attend all staff meetings, required agency meetings, and training unless excused 

• Take minutes at the staff meetings 

• Type correspondence, reports, and other documents as needed 

• Responsible for always maintaining a clean environment 

• Ensure confidential information is protected 

• Perform daily/monthly/quarterly/ and annual data entry in EHR systems 

• Record, document, and monitor data on census and other program activities/ 

• Responsible for inventory control; office ordering, household, food supplies, etc.  

• Develop and maintain positive working relationships with team and staff members 

• Assist Program Manager(s) with program presentations to providers; schools, county providers, etc. as needed 

• Other duties assigned by Program Manager(s). 

What will make you successful in this role?

• Ability to use a computer; MS Word, Excel, PowerPoint, database systems, writing reports 

• Knowledge of demographic data collection 

• Safeguard Protected Health Information (PHI) 

• Ability to manage time and prioritize 

• Experience presenting programs and services in the community. 

• Ability to execute projects and measure results/ impact 

• Experience working with customers or clients that feel overwhelmed or in a crisis (crisis intervention) 

• Experienced working with diverse populations and cultures 

• Able to exercise good judgment and maintain healthy boundaries with participants. 

• Able to drive a 10-passenger van
• Bilingual in English, Chinese, Spanish, Tagalog, and Vietnamese

What else is required?

• AA degree or equivalent training/experience 

• Two years working in a multi-faceted office, juggling various demands. 

• Excellent verbal and written communication skills 

• Experience maintaining inventory 

• Experience working with staff, clients, consumers, vendors, etc. who may be overwhelmed or in crises 

• Statistics and Reports-minimum of two years’ experience 

• Office equipment knowledge including excellent computer skills, fax, copier, 10 key 

• Telephone skills 

• Detail-oriented/organized 

• Must have a good driving record and valid California Driver’s license and current insurance 

• Must be willing to become CPR/First Aid certified 

Compensation and Benefits
We are proud to offer a comprehensive benefits package to all full-time and part time employees over 20 hours per week.

• 100% of medical, dental, Life and LTD for the employee and 50% for any dependents medical and dental coverage. 
• PTO and Holiday pay.
• Retirement benefits after 6 months of service.
• Training and CEU opportunities.

And of course, the opportunity to meaningfully contribute to a team of mindful, caring and passionate people at work every day!

Salary:  $23-$25/an hour based on experience, education, language skills and qualifications.

                                        Horizon Services, Inc. is an Equal Opportunity Employer.
                                                 https://www.horizonservices.org

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