Assistant Office Manager Job at Lambda Home Healthcare, Inc. in Cleveland

JOB SUMMARY:

The Home Care Scheduler is responsible to coordinate and maintain scheduling for Lambda Home Healthcare clients and field staff.

QUALIFICATIONS:

• H.S. Diploma or GED.
• Understands basic Home Health regulations as they relate to Homecare.
• Prior scheduling experience required.
• Computer skills including but not limited to MS Office, MS Excel and Scheduling program.
• Basic medical terminology.
• Interpersonal, organizational and communication skills.
• Ability to carry out directions, read and write.
• Maturity and ability to deal effectively with the demands of the job.
• Excellent communication

RESPONSIBILITIES:

• Understands and adheres to established Lambda Home Healthcare policies and procedures.
• Creates and maintains staff schedules.
• Provides staffing for sick leave, vacation, long term leave.
• Schedules client appointments/visits according to care plans and staff availability.
• Enters scheduling data, creates schedules.
• Contacts care providers and clients regarding day-to-day changes.
• Discerns client services required as outlined in agreements, urgent requests and care plans.
• Enters staff and client information into database.
• Maintains staff and client database (e.g. CQA, dates and reminders of TB, client admission, client hospital admission and discharge).
• Maintains staff and client statistics, and reports.
• Maintains call in and retention report.
• Provide field coverage when necessary
• Performs general office duties including but not limited to word processing, photocopies, files, shreds, sort/distributes mail, provides reception and telephone services.