Assistant Production Manager Job at New Age Lighting in Silver Spring
New Age Lighting, Silver Spring, MD, United States, 20900
Job Description
For over 35 years, we have served the DC metro with electrical services, now join us to build a Healthy Lighting company!
Please do NOT apply through ZipRecruiter.
Qualified candidates should apply online at https://www.newagedc.com/employment-application (clickable link at bottom of this ad)
Our goal is to not only be a top lighting installation company, but to excel as a leader in the lighting industry. We rely on the expertise of our qualified staff to help us achieve this and currently have an opportunity available through our Silver Spring, MD office for the following:
The Assistant Production Manager will be a critical contributor to our mission to offer cutting-edge, energy efficient lighting and superior customer service to our clients.
The Assistant Production Manager is responsible for processing client requests by coordinating office operations with technician schedules in order to ensure organizational effectiveness and efficiency.
This position is full-time and in-person with dedicated office space in Silver Spring, MD.
The Assistant Production Manager reports to our Production Manager and will have opportunities to research and provide input to develop sales strategies and launch new products.
Employment Details:
- Full time employment with competitive wages and a comprehensive benefit package
- Employer-sponsored CareFirst health insurance plan
- Paid time off for personal/vacation days and holidays
- Paid training opportunities
- 401(k) retirement plan
- Dental & vision insurance options
- Disability, life insurance and many other voluntary benefit options
Responsibilities:
- Communicate with customers, employees, and vendors by phone, email and chat application to organize and schedule technicians.
- Assist with proposal preparation.
- Process technician data and prepare client invoices.
- Prepare and send purchase orders.
- Receive and stage material to be installed.
- Maintain and replenish inventory levels.
- Participate in the quality assurance process, request client feedback and reviews.
- Participate in launching and implementing new products.
Applicant Requirements:
- Punctual with customer service experience preferably in a residential trade or services industry.
- Experience in the residential electrical or custom integrator (CI) service industry a plus!
- High School Graduate or GED
- Speak, read, and write English
- Ability to speak Spanish a plus!
- Possess a valid driver's licenses and reliable transportation
- Comply with our background/driver screening policies
- Effective communication - verbal and electronic (email, web forms, text messages)
- Smartphone (Android or iOS)
Knowledge & Skills:
- Conscientiousness, attention to detail and high level of accuracy
- Ability to maintain a high level of confidentiality
- Accuracy in preparing and entering information
- Windows PC, Production/Scheduling Software, & MS Office
- Analytical and problem solving
- Effective organization and time management abilities
- Excellent interpersonal skills
We are a licensed and insured electrical contractor throughout the Washington D.C. metropolitan area
Since 1989, we have built and nurtured a reputation for excellent performance and customer service. We take great pride in each of our projects to provide complete lighting solutions including consultation, lighting design, specification and professional installation.
We recognize the enormous role employee satisfaction and retention plays in our success, and we are committed to ensuring our employees are well-compensated, provided good benefits and motivated. We strongly promote employee training, continuing education, and safety awareness to retain strong employees that are dedicated to excellent job performance while achieving full customer satisfaction.