Customer Service Representative Job at Robert Half in San Francisco
Robert Half, San Francisco, CA, US, 94108
Job Description
We are offering a short term contract employment opportunity in the financial services sector in San Francisco, California. We are in search of a Customer Service Representative who will primarily be involved in coordinating corporate events. In this position, you will be tasked with various administrative duties and event coordination responsibilities.
Responsibilities
• Provide top-tier customer service to clients and partners
• Assist in the planning and execution of corporate events
• Handle a range of reception and logistics tasks
• Ensure smooth operations during events by managing multiple duties across different floors of the office building
• Coordinate catering services for events
• Handle customer inquiries and resolve them efficiently
• Process and maintain accurate customer credit records
• Monitor customer accounts and take appropriate action when necessary
• Maintain a welcoming environment for all attendees during events
• Perform additional administrative tasks as required.
** If you're interested in this position, please apply to this position and contact Nick Mussman at nick.mussman - at - roberthalf - .com with your word resume and reference job ID# **
• Minimum two years of experience in a customer service role within the financial services industry.
• Demonstrated knowledge and understanding of financial services.
• Proven track record in providing exceptional customer service.
• Experience in coordinating events, specifically within a corporate setting.
• Proficiency in event coordination, showcasing organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Ability to handle and resolve customer complaints or inquiries promptly and professionally.
• Familiarity with financial products, services, and regulations.
• Capability to work in a fast-paced environment, managing multiple priorities effectively.
• Capacity to work both independently and as part of a team.
• Strong computer skills, including proficiency in Microsoft Office Suite.
** If you're interested in this position, please apply to this position and contact Nick Mussman at nick.mussman - at - roberthalf - .com with your word resume and reference job ID# **