TEKsystems is hiring: Customer Service Representative in Sioux Falls

Customer Service Representative  

$20/Hour—New Facility with Great Amenities—Room for Growth

Location: Sioux Falls, SD

Pay: $20/Hour

Hours: Monday thru Friday, 8:30AM to 5PM

About Us:

We are South Dakota’s 2nd fastest growing company that specializes in aftermarket firearm products, dedicated to delivering exceptional products and services to customers. We pride ourselves on our knowledgeable team and our commitment to customer satisfaction.

Description:

We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be the first point of contact for our customers, providing support and assistance with their inquiries and orders.

 

Key Responsibilities:

• Serves customers by providing product and service information and resolving product and service problems
• Maintains customer records by updating account information
• Resolve product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting, and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution
• Manage large amounts of incoming calls, emails, and chat messages
• Ability to take payment information and process payments

Requirements:

• 2 years call center experience, open to industry.
• Excellent communication and interpersonal skills.
• Proficiency with computer systems and customer service software.

 

Benefits:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

 

If this position isn’t quite what you’re looking for, feel free to apply anyway! We’ll reach out to discuss other available opportunities that might be a better fit for you.

Pay and Benefits

The pay range for this position is $20.00 - $20.00

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Sioux Falls,SD.

Application Deadline

This position will be accepting applications until Jan 3, 2025.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.