Customer Service Representative/CSR Job at BCForward in Indianapolis
BCForward, Indianapolis, IN, US
Job Description
Position Title: Customer Service Representative
Location: Indianapolis, IN 46241
Shift Timing: Mon Friday 40.00 Hours Per Week
Anticipated start date: 1-2 Weeks
Duration: 12 Months contract and the possibility to be extended the contract.
Pay Rate: $18.50.00 - $19.00 on W2
Duties and Responsibilities:
High school diploma or equivalent, plus two (2) years post-secondary education in business, communications, or a related field. Alternatively, at least two years as a CSR
Excellent communication skills, both oral and written.
Advanced knowledge of wheel and axle weight configurations in accordance with federal bridge standards.
Advanced knowledge of numerous permit class types, vehicle configurations, and general and special requirements for each vehicle class and type.
Proficient knowledge of Indiana Code relating to permitting and a thorough knowledge of the Federal Motor Carrier Regulations.
Proficient communication skills and customer service abilities.
Ability to comprehend technical written materials and communicate them in everyday terms.
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.
BCforward is an equal opportunity employer. All qualified applicants will r