Mechanic, Marketing & Pro Sports Job at CANYON BICYCLES USA INC in Carlsbad

POSITION DESCRIPTION

Position Title

Mechanic, Marketing & Pro Sports

Business Unit

Sales & Marketing Department

Number of Facilities

1

Location

Carlsbad

Position Grade

T3/7

Direct Reports

0

Travel %

Up to 70%

Supervisor Title:

Manager, Marketing and Activation

Canyon is the world’s leading manufacturer of road, mountain, triathlon, urban and fitness bikes. Our direct-to-consumer approach and desire to inspire riders to ride sets us apart from our competitors in the cycling world. Constantly exploring new paths enables us to stay ahead of the game and drives us forward as a pioneer in our industry. Now more than ever, we are on the lookout for talented individuals who are prepared help us shape the future of cycling through positive customer experience.

Position Summary:

Canyon Bicycles is seeking a skilled and passionate Mechanic to join our marketing team. This role combines expert-level bicycle mechanical skills with the ability to represent Canyon at events and activations. The ideal candidate will be experienced in working with pro athletes and high-level ambassadors, while also thriving in customer-facing situations to promote Canyon’s products.

The selected candidate will be responsible for building and maintaining bikes for events, ensuring top-tier support for athletes, engaging with event attendees, and assisting with event logistics, setup, and takedown.

Marketing Event Support:

• Support all major marketing activations, including trade shows, races, and community events.
• Represent Canyon’s brand, engaging with attendees to answer product-related questions and provide demonstrations.
• Assist with event booth setup, takedown, and overall logistics.

Mechanic/Pro-Sport Support:

• Provide on-site mechanical support for professional athletes and teams at races, training camps, and events.
• Assemble, tune, and maintain high-performance road, mountain, and gravel bikes to the highest standards.
• Troubleshoot and resolve mechanical issues efficiently under time-sensitive conditions.
• Perform pre- and post-event bike inspections, repairs, and adjustments.
• Coordinate the build and shipment of pro-level bikes to athletes, ensuring timely delivery and adherence to performance specifications.
• Track, retrieve, and manage assets from athletes, ensuring proper documentation and condition upon return.

Inventory & Organizational Support:

• Maintain and organize the bike inventory and event equipment in collaboration with Asset and Marketing Manager
• Ensure the service course and workspaces are clean, well-stocked, and functional.
• Track and report inventory usage to ensure accurate records for future planning.

Minimum Requirements:

• 3-5 years of experience as a bike mechanic (plus to have worked in a race or team environment).
• In-depth knowledge of bicycle components, maintenance, and repair techniques.
• Familiarity with high-end components, including Shimano, SRAM, Campagnolo, and electronic shifting systems.
• Experience working with carbon frames, wheels, and advanced drivetrain systems.
• Ability to support any complex needs of professional athletes and maintain positive relationships.
• Strong organizational skills to manage bike builds, shipments, and asset tracking.
• Ability to maintain a clean and functional workspace, including organizing tools and supplies.
• Experience working under pressure in fast-paced environments.
• Willingness to travel extensively, including weekends and holidays, and work long hours at events.
• Valid driver’s license with experience driving larger vans.
• Must work out of Carlsbad, HQ at least 3 days per week when not traveling (hybrid model).

Preferred Knowledge, Skills, and Abilities:

• Proven understanding of mechanics for mountain, road, gravel, and eBikes.
• Excellent communication, interpersonal, and organizational skills.
• Results driven, with great attention to detail.
• Ability to multi-task, adapt to changing priorities, take decisive action to meet tight deadlines.
• Strong customer service skills and the ability to communicate technical information effectively to a diverse audience.

Work Environment:

We offer a professional, upbeat, and fun work environment at the Canyon Bicycles US Headquarters in Carlsbad. It is a world-class office space with a Canyon Showroom for displaying our professional team and athlete bikes. This part time role is an opportunity to be a part of the cycling and sports industry, work alongside an awesome team, and contribute to a growing company.

Physical Factors:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to move bikes and be standing for extended periods of time. The employee must occasionally lift and/or move up to 75 pounds.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.