Dental Receptionist Job at Weninger Dentistry in Tampa

Job Purpose

Join our team in a private, general dental office to manage insurance verification, answer phone calls, schedule appointments and check patients out. Additional duties can be added as needed.

Duties and Responsibilities

• Daily arrival on-time and be prepared to begin daily tasks
• Reliable
• Exercise excellent customer service while interacting with patients both over the phone and in person.
• Schedule patient appointments within operational standards.
• Check out patients, collect copays and schedule next appointment(s)
• Complete insurance verifications four (4) business days prior to patients’ visits to determine coverage and benefit limits
• Enter insurance information into Dentrix
• Participate and complete weekly checklist activities as assigned
• Keep front desk area and patient reception bathroom clean and neat
• All other duties and responsibilities as assigned as needed

Knowledge, Skills, and Abilities

• Basic clerical and administrative skills.
• Excellent customer service skills with professional and courteous phone etiquette.
• Basic knowledge of insurance and dental terminology helpful.
• Working knowledge of Internet Explorer and Microsoft Word required; knowledge of Microsoft Excel preferred.
• Experience with dental software such as Dentrix preferred.
• Strong organizational skills with the ability to multi-task.

Qualifications (Experience, Education, Licensure, Certification)

• Previous insurance and/or dental office experience preferred.