Loews Hotels is hiring: Housekeeping Houseperson in Tucson
Loews Hotels, Tucson, AZ, United States, 85704
Relax and recharge at Loews Ventana Canyon Resort, a top choice among Arizona luxury resorts. Whether you explore the best of Tucson or enjoy the stunning Catalina Mountain range, you can consider us your desert oasis. Welcome to a Sonoran Escape for the Senses.
To clean all public guest room areas of the hotel as assigned. To promote good public relations.
Essential Functions and Responsibilities
* Reports to work as scheduled, in proper uniform, in accordance with the company's personal appearance standards
* Consistently maintains a friendly positive attitude that ensures positive guest experience and giving recognition to returning guests.
* Follow and adhere to all policies and procedures as set forth by the Housekeeping Department
* Follows proper etiquette when communicating over the radio
* Respond, follow and close HotSOS and other requests when assigned to them by the proper usage of Rexx/ radio
* Responsible for helping room attendants by emptying trash and soiled linen from housekeeping carts
* Help maintain the following areas at all times: public rest rooms, hotel lobby levels, ashtrays , elevators and tracks, ice machine areas, stairwells, building entrance and hallways
* Handle guests with excellent guest relations skills
* Clean back-of-the-house windows as needed
* Vacuum guest hallways daily
* Use proper chemicals when cleaning as described by the department's procedures
* Attend all departmental meetings as scheduled
* Perform all duties in a timely and efficient manner
* Maintain linen closets clean, stock and organize
* Bring trash to compactor at the end of the day
* Responsible for washing guest room glassware and delivered to linen closets
* Responsible for bringing dirty glassware to housekeeping at the end of the shift
* Perform all other duties as directed by management that are consistent with the policies and procedures of the company
* Notifies immediate supervisors promptly and fully of all problems or unusual matters of significance
* Is polite, friendly, and helpful to the guests, management, and fellow team members
* Attends all appropriate hotel meetings and training sessions
* Maintains cleanliness and excellent condition of equipment, and work area
* Executes emergency procedures in accordance with hotel standards
* Complies with safety regulations and procedures
* Complies with hotel policies and rules
* Recycles whenever possible
* Remains current with hotel information and changes
Supportive Functions and Responsibilities
* Promotes and applies teamwork skills at all times
* Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
* Complies with hotel uniform and grooming standards
Qualifications
* Previous experience an asset
* Able to work as part of a dynamic quality-driven team
* Basic English language skills
* Requires extensive standing, walking, lifting and bending
* Able to push, stand, stoop, bend, and lift items weighing up to 150 pounds repetitively during entire shift
* Able to work a flexible schedule, including weekends and holidays
* Must be customer-service orientated and have excellent hospitality skills
Physical Demands
It is required by this position that one will be:
* On their feet over 2/3 of the time
* Walking over 2/3 of the time
* Using hands to handle, feel or point over 2/3 of the time
* Stooping, kneeling, crouching, crawling 1/3 of the time
* Using their listening and communication skills 2/3 of the time.
* Able to push, pull, and carry 150 lbs
There are special vision requirements that we ask for and they are:
* Close vision (clear vision at 20 inches or less)
* Distance vision (clear vision at 20 feet or more)
* Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point)
* Depth perception (three-dimensional vision, ability to judge distances and spatial relationships)