WILMINGTON CONVENTION HOTEL LLC
Housekeeping Houseman Job at WILMINGTON CONVENTION HOTEL LLC in Wilmington
WILMINGTON CONVENTION HOTEL LLC, Wilmington, NC, United States, 28401
Job Details
Level
Entry
Job Location
Wilmington Convention Hotel LLC - Wilmington, NC
Position Type
Full-Time/Part-Time
Education Level
High School
Job Category
Hospitality - Hotel
Description
SUMMARY
The Houseman is responsible for:
Clean and maintain all corridors, vending areas, elevators and landings and service areas on guest room floors ensuring hotel's standards of cleanliness.
Provide linen supplies for room attendants and stock floor closets.
Maintain back of house areas and flooring based on hotel's standard of cleanliness.
Deliver and retrieve items requested by guests.
JOB RESPONSIBILITIES
The Houseman's primary responsibilities will include:
Coordinate with Housekeeper Supervisor on work priorities and provide assistance when needed.
Report any missing articles, damage or mechanical problems to the Senior Housekeeper and turn in articles left in room.
Respond to guest and management requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.
Make up cribs and rollaway beds according to specified standard.
Maintain back of house flooring needs.
Keep supplies and areas maintained and organized according to the following:
Restock supplies and needed items in designated closets and storage areas.
Stock room attendant carts with linen and supplies.
Clear linen chute and maintain flow.
Clean and return glassware.
Maintain designated floors according to hotel's standards of cleanliness to include:
General removal of trash and debris from floors.
Maintain vending areas (sweep, mop, wipe ice machines and doors).
Maintain service landings and closets.
Remove debris from elevator and tracks maintaining cleanliness and appearance.
Dust and clean all furniture in designated areas and floors.
Dust pictures, frames, mirrors, fire extinguisher boxes, exit signs, air vents and lamps in designated areas.
Remove dirt, smudges and grease from doors and doorframes .
Qualifications
REQUIRED SKILLS AND ABILITY
Ability to satisfactory communicate in English with guests, co-workers and management to their understanding.
Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.
Ability to exert physical effort in transporting linen and supplies to guest room floors from housekeeping and using floor cleaning equipment.
REQUIRED EDUCATION AND EXPERIENCE
Education - No formal schooling needed.
Experience - Prior housekeeping experience desirable.
This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.
Level
Entry
Job Location
Wilmington Convention Hotel LLC - Wilmington, NC
Position Type
Full-Time/Part-Time
Education Level
High School
Job Category
Hospitality - Hotel
Description
SUMMARY
The Houseman is responsible for:
Clean and maintain all corridors, vending areas, elevators and landings and service areas on guest room floors ensuring hotel's standards of cleanliness.
Provide linen supplies for room attendants and stock floor closets.
Maintain back of house areas and flooring based on hotel's standard of cleanliness.
Deliver and retrieve items requested by guests.
JOB RESPONSIBILITIES
The Houseman's primary responsibilities will include:
Coordinate with Housekeeper Supervisor on work priorities and provide assistance when needed.
Report any missing articles, damage or mechanical problems to the Senior Housekeeper and turn in articles left in room.
Respond to guest and management requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.
Make up cribs and rollaway beds according to specified standard.
Maintain back of house flooring needs.
Keep supplies and areas maintained and organized according to the following:
Restock supplies and needed items in designated closets and storage areas.
Stock room attendant carts with linen and supplies.
Clear linen chute and maintain flow.
Clean and return glassware.
Maintain designated floors according to hotel's standards of cleanliness to include:
General removal of trash and debris from floors.
Maintain vending areas (sweep, mop, wipe ice machines and doors).
Maintain service landings and closets.
Remove debris from elevator and tracks maintaining cleanliness and appearance.
Dust and clean all furniture in designated areas and floors.
Dust pictures, frames, mirrors, fire extinguisher boxes, exit signs, air vents and lamps in designated areas.
Remove dirt, smudges and grease from doors and doorframes .
Qualifications
REQUIRED SKILLS AND ABILITY
Ability to satisfactory communicate in English with guests, co-workers and management to their understanding.
Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.
Ability to exert physical effort in transporting linen and supplies to guest room floors from housekeeping and using floor cleaning equipment.
REQUIRED EDUCATION AND EXPERIENCE
Education - No formal schooling needed.
Experience - Prior housekeeping experience desirable.
This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.