SpringHill Suites is hiring: Housekeeping Supervisor in Tifton
SpringHill Suites, Tifton, GA, US,
Job Description
We're searching for a housekeeping supervisor with exceptional people skills who is enthusiastic and courteous to make sure our hotel guests have a wonderful stay. We require a multi-talented person capable of handling a wide range of duties. Responsibilities for this position include keeping hotel public areas clean such as hallways, meeting rooms, and lobbies. Additionally, you will help deliver guest-requested items such as amenities, rollaway beds, cribs, and bedding, and perform any specially assigned tasks by housekeeping managers.
Our ideal applicant has at least one year of housekeeping or house person experience, as well as a strong commitment to providing outstanding customer service. Please apply right away if this sounds like a great opportunity!
Compensation:$13 hourly
Responsibilities:- Transport clean linen to the housekeeping storage rooms and replenish linen supplies on each floor
- Check all allocated floors at the start of each shift and during the day to collect garbage, soiled linen, and other items as directed by management
- Deliver requested amenities such as rollaway beds, cribs, blankets, etc. to guest rooms
- Assure a clean environment in the guest rooms, corridors, lobby, and other work areas
- Anticipate, listen intently, and respond quickly to visitors' requirements to provide the best quality of service
- Supervise housekeeping staff to ensure all hotel rooms, public areas, and back-of-the-house areas meet Marriott standards of cleanliness and service.
- Conduct daily briefings to assign tasks and review the day’s objectives with housekeeping, maintenance, and housemen.
- Perform daily inspections of rooms and public areas to ensure high standards of cleanliness and monitor compliance with established safety protocols.
- Address guest requests and complaints related to housekeeping, ensuring prompt and courteous responses.
- Collaborate with other hotel departments, such as front office and maintenance, to ensure smooth operation and guest satisfaction.
- Train, mentor, and motivate housekeeping staff to maintain the highest standards of service.
- Assist management with adequate staffing levels.
- Ensure proper use and care of housekeeping supplies, equipment, and linens.
- Maintain an inventory of cleaning supplies and submit requests for replenishments as needed.
- Monitor and control labor and cleaning supplies.
- Ensure compliance with all safety and sanitation regulations.
- Assist with hiring, performance reviews, and disciplinary actions for housekeeping staff.
- This role requires a strong emphasis on putting the guest first and providing exceptional customer service
- Must have 1 or more years experience as a houseperson, housekeeper, or similar position in hospitality field
- Good understanding of cleaning techniques and products
- High school diploma, GED, or equivalent
- Possesses a strong work ethic with exemplary organizational, time management, and communication skills
The SpringHill Suites by Marriott Tifton is Tifton’s only all-suite hotel, seamlessly blending exceptional service and functional design - offering the modern amenities our guests need and expect to stay refreshed and focused during their travels.
We're 100% Employee-owned, placing our Team Members (Owners) at the heart of our business which has led to our proven success, with consistent rankings in the top 5% of hotels in our brand. This success is further built on by our Core Values - ambitious spirit, work-life balance, doing the right thing, respect, and valuing our team.
Perks & benefits:
Employee Stock Ownership | Health Insurance | Dental & Vision | Health & Wellness Resources | Company Discounts | PTO | Paid Holidays | Monthly Bonuses | 401(k) | Competitive Compensation
Operated under license from Marriott International, Inc. or one of its affiliates.