Housekeeping Supervisor Job at Resort Group in Steamboat Springs

We pride ourselves on managing premier & individual properties while maintaining a supportive team environment. We engage and inspire our employees to exceed expectations through leading by example!

This position assists the Housekeeping Manager or Director with the oversight and management to ensure cleanliness and high standards in all units. This includes following up on maintenance requests and inspecting each arrival. You will assist with daily task scheduling and mentoring staff. The Housekeeping Supervisor works alongside their crew daily to train and actively clean to meet daily deadlines. During shoulder seasons, the Housekeeping Supervisor may be the primary staff to perform cleans, checks, and deep cleans.

The successful candidate will have supervisory experience, hospitality housekeeping experience, and will provide that can-do attitude to inspire others to strive for high performance and embrace hard work.

Bilingual in English and Spanish is preferred but not required.

Annual pay equivalent to $47,840-$52,000.

PERKS AND MORE:

• Comprehensive Health Plan (HSA Compatible) • Health Savings Account (HSA) • Dental Plan • Vision Plan • 401K Retirement plan with Company Match • Life Insurance • Paid Time Off • Discount Lodging Benefits • Discounts on Awesome Activities & Events • Merchant Ski Pass Program • Competitive Pay • Professional Work Environment • Great Employee Parties!

Summary: Directs staff responsible for cleaning private condominiums and homes in the hospitality division. Checks housekeepers work to ensure quality meets impeccable standards. For specific information on performance protocols, please refer to the Policies and Procedures manual for the housekeeping department. The housekeeping supervisor performs the duties as follows:

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Directs, supervises and monitors progress of housekeepers engaged in the cleaning of private condominiums and homes for hospitality or residential divisions.

Works with and reports to Housekeeping Management.

Participates actively in planning, assigning, and directing work; assisting with work loads (actual cleans and/or towel changes), appraising performance; addressing complaints and resolving problems. Assures adherence to management company policies and established operating and safety procedures.

Ensures each housekeeper’s daily schedule will be met and assists with actual cleaning as needed.

Drives housekeeping team to and from properties.

Delivers needed supplies to housekeepers and properties throughout day as necessary. Performs as needed common area cleaning and supervision of common area cleaning. Re-schedules or re-adjusts team workload between team members, as necessary daily. Sorts, counts, folds, marks, carries linens and towelsMonitors inventory and supplies in and around various properties.

Ensures team responds to guest and/or owner requests professionally and greets guests and owners when met on property. Maintains professional and personable presence around guests and owners.

Ensures proper working order of cleaning equipment (vacuum bag replacement, etc).

Maintains a secure key control system to ensure the safety of our guests, owners, and their property.

Conducts deep cleans, performs unit inventory and maintenance needs evaluations.

Must maintain a satisfactory driving record and valid driver license in order to comply with our insurance requirements of non-livery drivers.

Drives to and from properties in a safe and lawful manner. Always being mindful of safety and adherence to the rules of the road.