Operations Manager- 3rd Shift Job at PCI Services in Philadelphia

Red Lion Road-PA002

SUMMARY:

This position is responsible for the operational performance (Safety, Quality, Delivery, and Cost) of a set value stream in the packaging area. This role will provide leadership, set direction, provide performance management, and coordinate required resources to complete monthly schedules in a cGMP compliant environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING (OTHER DUTIES MAY BE ASSIGNED):

Safety:

* Insures assigned operations comply with all applicable local, corporate, and regulatory safety guidelines.

* Manages safety processes for their area of responsibility including:

* Safety awareness and training.

* Injury prevention and management.

* Personnel safety accountability.

Customer Satisfaction responsibility:

* Insures compliance with all applicable corporate and regulatory SOP and cGMP guidelines for their area of responsibility.

* Manages processes ensuring required levels of customer delivery and quality performance.

* Operational Excellence responsibility:

* Manages all operational aspects of their area of responsibility including productivity, cost, continuous improvement and daily business processes.

* Developing and achieving annual budget for their areas of responsibility.

* Building a culture where ideas are shared by the team and implemented in a timely fashion to capitalize on process improvements.

* Be able to teach and mentor continuous improvement methodologies and tools.

Leadership responsibilities:

* Ensures all personnel in their areas of responsibility receive necessary and appropriate training for their job function.

* Ensures management and development of all salaried personnel in their area of responsibility to include necessary hiring, discipline, rewards and recognition.

* Sets and achieves aggressive goals for their areas of responsibility.

* Effectively manages union relations including hiring, discipline, rewards and recognition, and grievance handling with support from Human Resources.

* Establish and utilize metrics to drive improvement activity and ensure that decisions are based on facts and measurement trends.

* Establish and continually enhance self-sustaining processes that drive employee involvement and support decision making at the lowest possible level while maintaining compliance with all CGMP requirements and achieving business goal and objective. Remove roadblocks as needed.

* Align production, mechanical, materials, customer service and quality functions to establish reliable processes that improve safety, quality, schedule and cost performance.

* Initiate improvement projects to reduce cycle time, increase throughput and minimize changeover losses to increase internal capacity.

* Interface with customer in a professional manner to deliver value and to ensure customer satisfaction. Develop operations scorecard to communicate with customer.

* Manage daily staffing and balance production and customer needs to manage costs and create reliable processes.

* Establish visual management systems and develop team to deploy lean manufacturing methods to improve operational performance.

SUPERVISORY RESPONSIBILITIES:

Production Supervisors, Production Inspectors, Packers, Operators, Mechanics, and Material Handlers