NATIONS BEST HOLDINGS LLC

NATIONS BEST HOLDINGS LLC is hiring: Stihl Repair Technician - Big Bear Hardware

NATIONS BEST HOLDINGS LLC, La Vernia, TX, US, 78121

Job Description

Big Bear Hardware, a Nation’s Best Holdings, LLC company, is seeking candidates for our

Stihl Repair Technician position at our La Vernia, Texas location.

We’re focused on people and relationships first and we’re passionate about customer service and continuous improvement. Are you looking to join a company that is focused on growth? If you enjoy working hard in a fast-paced environment, then join our growing team.

What’s It Like To Work for Nation’s Best?

Teamwork: All of our positions, in all of our stores, are hands-on. We work together, whenever necessary, to ensure a positive customer experience every time, every day.
Support: We have local resources and a Dallas Support Team to help you along the way and to partner on projects.
Autonomy: We empower entrepreneurial spirit in all our associates.
Relationships: We believe the core of our business is the relationships we build.
Continuous Improvement: We are focused on continuous improvement, ensuring expertise and solid best practices are shared across all of our divisions and stores.
Efficiencies: We maximize efficiency through best-in-class technology and consistent business practices nationwide.
Growth Mindset: We are focused on long-term growth, both in our associates and the company.
Atmosphere: This is not a suit-and-tie environment. We roll up our sleeves and get the job done.
Community Service: Our divisions and associates are committed to serving and contributing to the communities in which we live and work.
Safety: We strive to provide a work environment that is safe and healthy for all of our associates and customers. We want everyone to go home in the same condition in which they came to work that day.

What Does a Stihl Repair Technician Do?

Diagnose and repair small engine equipment, specializing in STIHL products
Participate in Stihl classes and certification as needed
Perform routine maintenance tasks on various types of outdoor power equipment
Conduct thorough inspections to identify issues and recommend appropriate repairs
Utilize diagnostic tools and manuals to troubleshoot problems effectively
Ensure all repairs meet manufacturer specifications and quality standards
Maintain accurate records of repairs, parts used, and service history
Provide excellent customer service, including explaining repairs and equipment operation
Assist in inventory management, including ordering parts and maintaining stock levels
Assist with helping build loads for outbound deliveries, carefully packaging and arranging materials for transport depending on business needs
Maintain inventory control by labeling and placing materials and supplies in stock, ensuring an organized and efficient yard
Assist customers with merchandise selection and pull merchandise as needed for checkouts
Work effectively in an outdoor environment, adapting to varying temperatures and weather conditions
Additional duties as assigned

What Does It Take to Be Successful as a Stihl Repair Technician?

High school diploma or equivalent
Construction or building material experience is preferred, but not required
Proven experience in small engine repair, particularly with STIHL equipment
2+ years of forklift experience preferred, but forklift operating training is also provided
Valid Driver's License and prior experience in driving non-CDL vehicles for deliveries required
Ability to lift up to climb up and down ladders, reach, bend, twist, kneel, lift up to 100 lbs with assistance, handle large odd-shaped items, and stock items in overhead areas
Requires frequent standing and walking
Ability to work outside in varying temperatures and weather
Must be able to work Saturdays and the flexibility to work occasional overtime based on business needs
Results-oriented with the ability to serve stores with humility and be a steward of Nation’s Best’s values
Demonstrated ability to manage multiple tasks in a fast-paced environment while remaining adaptable and flexible
Strong interpersonal skills with a willingness to consistently provide superior customer service skills