Design Director, Amazon North American Stores

Description North America Stores Marketing is on a mission to make Amazon the most-loved shopping destination for customers. We aspire to meet customers where they are with a steady drumbeat of inspiring, relevant, and automated content that builds upon recent shopping missions while also introducing them to new and timely ideas. We do this by combining technology, science, innovation, marketing, and creativity to build new customer-facing features and experiences alongside cutting-edge tools for marketers. We are looking for creative, customer-obsessed, curious, and highly entrepreneurial leaders to join our team. The ideal candidate has a strong visual design background, is self-directed, detail-oriented, comfortable with ambiguity, and has a deep interest in Generative AI technology. As a Design Director, you have strong organizational skills, web and retail expertise, intrinsic design ability, and typographic skills. You will own the design process from start to finish and play a significant role in creating a best-in-class customer experience via digital marketing initiatives. This role provides a great opportunity to make an outsized impact by collaborating closely with talented marketing, business, and tech leaders to unlock value, selection, and convenience for our customers. Key job responsibilities • Work from creative briefs alongside key stakeholders to develop executions for digital marketing activities • Partner with Art Directors and Creative Directors to develop event branding and create comprehensive style guides for marketing events and campaigns • Own the design process, and synthesize feedback and input from stakeholders • Lead visual and production designers in the completion of projects, providing clear direction and constructive feedback • Present concepts and final work to stakeholders and internal customers, including senior management, in person and via video/phone • Work cross-functionally to ensure alignment and consistency across different creative work streams • A conduit between creative and Generative AI and 3D rendering technologies teams–collaborating closely with internal tech teams to help develop and refine Generative AI and 3D rendering tools tailored to NASC’s creative needs • Identify opportunities to incorporate emerging design trends and digital innovations into creative and marketing strategies • Work closely with operations teams to scope projects and forecast resourcing needs to build production capacity, communicating needs and trade-offs when appropriate Basic Qualifications Have an online portfolio demonstrating strong visual design skills, advertising and, retail experience across a range of media and platforms, along with work that reflects your design process 8+ years of design experience Experience designing for a retail brand Experience working with tech teams Strong time management skills and ability to be self-directed as needed Ability to manage multiple tasks in a fast-paced environment Highly proficient in Figma, Adobe Suite and related design and production software Bachelor’s degree in a relevant field such as visual communications or graphic design Preferred Qualifications Knowledge of typographic and brand design principles Experience working with AI tech teams Experience with Generative AI tools and workflows Self-motivated team player, with refined and effective leadership skills Ability to influence others to set and achieve goals and deadlines Excellent concept and creative development skills Strong communication, presentation, and interpersonal skills Effective cross-team collaborator with the ability to work across multiple creative projects Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,100/year in our lowest geographic market up to $210,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.