AIML - Engineering Program Manager

Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other’s ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It’s the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you’ll do more than join something — you’ll add something.

We’re looking for a strong Engineering Program Manager with a track record of building and maintaining sophisticated software platforms, tools, and processes that deliver new end-to-end experiences that delight customers. You would work with top-tier engineering and product teams to serve over 1 billion customers, crafting the highest quality user experience that Apple customers expect and love. You would drive search relevance, machine learning, and user experience improvement projects to build and improve end-to-end information products on all major Apple platforms including iPhone, CarPlay, macOS, and HomePod.

Description

As a Program Manager, you will lead program management efforts for Search and Information in Siri, Spotlight, and Safari. You will coordinate and drive early engagements on product architecture, feature definition, and program execution. This includes collaborating with all partner organizations relevant for a project. You will:

• Communicate: Provide clear, timely, and objective communication, including regular program status updates and critical issues as needed to the executive team.
• Coordinate: Coordinate discussions and break down complex issues into discussion topics to drive engineering and design alignment with support from the project team, maintaining an orientation toward teamwork and collaboration.
• Plan: Create and run project timelines with clear dependencies, critical path, and systematic methodology to communicate status. Handle risks and mitigations, and re-plan as events warrant. Drive alignment across the organization and between teams.
• Execute: Drive on-time delivery and deployment, identifying development and feasibility needs, establishing achievements for checkpoints and status updates.
• Problem solve: Proactively identify issues and solutions, and marshal resources necessary to attack and resolve. Coordinate with teams to identify issues, prioritize tasks, and track risks to schedule and product quality, including cross-functional dependencies.

Minimum Qualifications

• Skilled in Program or Project Management, QA management, or similar role leading cross-functional product or software engineering teams.
• Experience bringing a product from concept to completion, ideally related to joining together the complex backend and front-end systems with the user experience in mind.
• Excellent project management skills including project structuring and leading multiple work streams interdependently.
• Understanding of software development lifecycle and quality metrics.
• Self-sufficient in analyzing and drawing conclusions about quality from raw and refined data. Self-motivated and proactive, with demonstrated creative and critical thinking capabilities.
• Outstanding communication and presentation skills, written and verbal, to all levels of an organization.
• Ability to independently draft and present deliverables, recommendations, and communication strategies.
• Experience shipping AI/ML products/projects.
• BS/MS/PhD EE/CS/CE or equivalent.

Preferred Qualifications

• MBA preferred; experience as a business teaching assistant or in a faculty position is a plus.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.

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