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Vista Equity Partners Management, LLC

Associate Director, Research Account Management

Vista Equity Partners Management, LLC, Washington, District of Columbia, us, 20022


Associate Director, Research Account Management

At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. The Role in Brief: Associate Director, Account Management (Research) Our staff represents EAB’s commercial division at colleges and universities. We hire persuasive communicators with strong negotiation skills, who are comfortable listening to Presidents, Deans, Provosts, or Procurement contacts to map commercial strategy to partner’s needs, while balancing EAB interests. Associate Directors in Research Account Management: Are the senior contact for all partner interactions in the Research renewal process; at times sourcing cross-sell opportunities & working with the sales team to execute on cross-sell Meet with education executives at partner institutions to understand their needs and challenges with partnership Craft a unique and customized renewal strategy and contract that delivers surplus value for the partner and secures the partnership renewal Will be responsible for contract renewal portfolio of roughly $4M. Primary Responsibilities: Industry and Content Knowledge Develops general knowledge of major players in higher education industry Understands EAB’s point of view on sector issues & develops general knowledge of EAB offerings Develops deep knowledge of EAB Research product and services Diagnoses partner needs in partnership with Partner Success Develops and maintains knowledge of partners’ contracting processes, budget cycles, and decision-making processes Communication Develops mastery of and successfully navigates contractual review with partners Effectively communicates urgency Leads difficult commercial conversations balancing EAB interests and partners’ needs Builds productive partnership and collaboration with Strategic Leaders Shares best practices with other members of the Commercial team Risk Identification & Mitigation Leads regular renewal reviews to identify renewal risks Identifies and updates renewal health grade based on input from SL Reviews partner health metrics for objective perspective on risk Renewal/Contracting Process Identifies individuals involved in the contract renewal process Creates and sends contracts, complying with departmental campaigns Conducts key renewal decision conversations Business Reporting & Administrative Develops contract strategy and reports on compliance Identifies commercial trends Maintains Salesforce data integrity and compliance Basic Qualifications: Bachelor’s Degree from an accredited College/University 5+ years of commercial experience 5+ years of post-graduate experience in at least two of the following: Experience delivering client presentations Experience in Sales, Account Management Ideal Qualifications: Proven commercial and negotiation skills Analytical thinking skills Demonstrated knowledge of higher education subject matter If you’ve reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome diversity of background and experience. Compensation: The anticipated starting salary (base) range for this role is $63,000 - $89,000 per year. This hire will additionally be eligible for discretionary bonus or incentive compensation. Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package. This opening is not eligible for visa sponsorship at this time. At EAB, we believe that to fulfill our mission to make education smarter and our communities stronger we need team members who bring a diversity of perspectives to the table. EAB is an Equal Opportunity Employer.

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