JELD-WEN, Inc.
Territory Sales Manager - Los Angeles
JELD-WEN, Inc., Los Angeles, California, United States
JELD-WEN is currently seeking a
Territory Sales Manager - Los Angeles
to join our growing team. THE ROLE Under general supervision of the LaCantina Sales Director, the LaCantina Territory Sales Manager is responsible for meeting company sales growth and strategies, and for establishing rapport and product confidence with customers. The LaCantina TSM is the subject matter expert on the LaCantina product line and the primary point of contact for complex product inquiries or consultations, product training, and promotional opportunities related to LaCantina products and/or services. The LaCantina TSM also addresses customer issues, troubleshooting and taking appropriate action to resolve complaints or problems associated with the LaCantina product lines. In addition to interfacing with customers in person, the LaCantina TSM will sometimes work remotely through inbound and outbound calls, email, fax, internet, and other electronic devices. Principle Duties and Responsibilities Responsible for maintaining and developing good customer relationships, and for meeting and exceeding sales objectives and forecasts. Serve as subject matter expert on the LaCantina product line and an additional point of contact on customer service issues involving the LaCantina product line. Travel with the JELD-WEN Territory Sales Managers (TSMs) in assigned territory to call on dealers carrying LaCantina’s product line for product training, sales opportunities, and business development. Travel with the JELD-WEN Architectural Consultants (ACs) in assigned territory to support architectural development related to LaCantina’s product line. Collaborate with appropriate TSMs to increase brand and product awareness at the retail level for assigned accounts. Work collaboratively with TSMs to increase LaCantina quoting and order activity. Manage annual LaCantina revenue goals for all dealer accounts in assigned territory. Develop direct relationships with industry contacts to grow LaCantina product line revenue. Manage contacts in company CRM. Engage in networking events to promote LCD and develop greater brand and product awareness. Manage a defined group of sales opportunities and track status in CRM. Manage leads received by LaCantina doors in assigned territory. Greet customers in a courteous, friendly, and professional manner using agreed upon company procedures. Maintain and expand existing customers in line with company growth strategies. Clarify customer concerns and issues; probe for and confirm understanding of the requirements or problems, and mitigate said issues proactively. Attempt to meet customer requirements through first contact resolution. Document and prepare complete and accurate work and updates to customer files. Operate within the annual expense budget established for the geographic area. Communicate customer issues to superiors and teams as necessary to ensure high quality and timely resolution of customer issues. Visit production facilities as needed to effectively communicate all product information and updates to customers. Contribute ideas on ways to resolve problems to better serve the customer and improve productivity. Participate in activities designed to improve customer satisfaction and business performance. Offer solutions to non-standard issues that require customer clarification to close sales. Maintain a general understanding of the JELD-WEN product line and customer needs. Ensure frequent and bi-directional reporting and communication to management. Report all knowledge and information regarding sales activities, customers gained and lost, competitive activities, and results of marketing programs weekly. Perform other specified duties as directed by Management. Knowledge, Skills, Abilities Outstanding interpersonal, written, and communication skills. Familiarity with the LaCantina product line. Self-motivated, confident, positive, and professional demeanor. Customer satisfaction focus and understanding of client needs. Ability to set sales goals and deadlines. Pleasant telephone demeanor, clear speaking voice, and good listening skills; bi-lingual a plus. Ability to keep up with market trends and utilize information for business improvements. Proficiency in Microsoft Office, Power Point, and relevant JELD-WEN software applications. Strong work ethic with a positive attitude and ability to multi-task. Ability to work remotely and travel as needed or directed. Education and Experience Bachelor's degree in Sales, Marketing, Business, or a technical discipline, and a minimum of two (2) years experience in sales or customer service. An Associate’s Degree in Sales, Marketing, Business, or a technical discipline and at least five (5) years experience in sales or customer service. An equivalent combination of education and experience with strong sales and solution development capabilities. Hands-on experience with digital apps and other sales and marketing tools. Experience with business-to-business commerce and internet communication software. Experience working with cross-functional teams in a collaborative environment. About JELD-WEN Holding, Inc. JELD-WEN Holding, Inc. (NYSE: JELD) is a leading global designer, manufacturer, and distributor of high-performance interior and exterior doors, windows, and related building products serving the new construction and repair and remodeling sectors. Based in Charlotte, North Carolina, the company operates across North America and Europe. Our associates are dedicated to bringing beauty and security to the spaces that touch our lives through our market-leading product brands. JELD-WEN has been named by
Forbes
as one of ‘America’s Best Employers’ and by
Newsweek
as one of the ‘World’s Most Trustworthy Companies’. What We Offer Investing in People is one of our Core Values. JELD-WEN offers competitive compensation & benefits packages, including medical, dental, vision, and basic life insurance, ten paid holidays, a flexible paid time off policy, 401k Retirement Savings Plan, and more. Expected pay for this role is between $74,200.00 to $123,600.00 per year based on experience and qualifications. JELD-WEN is an equal employment opportunity employer and does not tolerate discrimination, harassment, or retaliation based on protected characteristics.
#J-18808-Ljbffr
Territory Sales Manager - Los Angeles
to join our growing team. THE ROLE Under general supervision of the LaCantina Sales Director, the LaCantina Territory Sales Manager is responsible for meeting company sales growth and strategies, and for establishing rapport and product confidence with customers. The LaCantina TSM is the subject matter expert on the LaCantina product line and the primary point of contact for complex product inquiries or consultations, product training, and promotional opportunities related to LaCantina products and/or services. The LaCantina TSM also addresses customer issues, troubleshooting and taking appropriate action to resolve complaints or problems associated with the LaCantina product lines. In addition to interfacing with customers in person, the LaCantina TSM will sometimes work remotely through inbound and outbound calls, email, fax, internet, and other electronic devices. Principle Duties and Responsibilities Responsible for maintaining and developing good customer relationships, and for meeting and exceeding sales objectives and forecasts. Serve as subject matter expert on the LaCantina product line and an additional point of contact on customer service issues involving the LaCantina product line. Travel with the JELD-WEN Territory Sales Managers (TSMs) in assigned territory to call on dealers carrying LaCantina’s product line for product training, sales opportunities, and business development. Travel with the JELD-WEN Architectural Consultants (ACs) in assigned territory to support architectural development related to LaCantina’s product line. Collaborate with appropriate TSMs to increase brand and product awareness at the retail level for assigned accounts. Work collaboratively with TSMs to increase LaCantina quoting and order activity. Manage annual LaCantina revenue goals for all dealer accounts in assigned territory. Develop direct relationships with industry contacts to grow LaCantina product line revenue. Manage contacts in company CRM. Engage in networking events to promote LCD and develop greater brand and product awareness. Manage a defined group of sales opportunities and track status in CRM. Manage leads received by LaCantina doors in assigned territory. Greet customers in a courteous, friendly, and professional manner using agreed upon company procedures. Maintain and expand existing customers in line with company growth strategies. Clarify customer concerns and issues; probe for and confirm understanding of the requirements or problems, and mitigate said issues proactively. Attempt to meet customer requirements through first contact resolution. Document and prepare complete and accurate work and updates to customer files. Operate within the annual expense budget established for the geographic area. Communicate customer issues to superiors and teams as necessary to ensure high quality and timely resolution of customer issues. Visit production facilities as needed to effectively communicate all product information and updates to customers. Contribute ideas on ways to resolve problems to better serve the customer and improve productivity. Participate in activities designed to improve customer satisfaction and business performance. Offer solutions to non-standard issues that require customer clarification to close sales. Maintain a general understanding of the JELD-WEN product line and customer needs. Ensure frequent and bi-directional reporting and communication to management. Report all knowledge and information regarding sales activities, customers gained and lost, competitive activities, and results of marketing programs weekly. Perform other specified duties as directed by Management. Knowledge, Skills, Abilities Outstanding interpersonal, written, and communication skills. Familiarity with the LaCantina product line. Self-motivated, confident, positive, and professional demeanor. Customer satisfaction focus and understanding of client needs. Ability to set sales goals and deadlines. Pleasant telephone demeanor, clear speaking voice, and good listening skills; bi-lingual a plus. Ability to keep up with market trends and utilize information for business improvements. Proficiency in Microsoft Office, Power Point, and relevant JELD-WEN software applications. Strong work ethic with a positive attitude and ability to multi-task. Ability to work remotely and travel as needed or directed. Education and Experience Bachelor's degree in Sales, Marketing, Business, or a technical discipline, and a minimum of two (2) years experience in sales or customer service. An Associate’s Degree in Sales, Marketing, Business, or a technical discipline and at least five (5) years experience in sales or customer service. An equivalent combination of education and experience with strong sales and solution development capabilities. Hands-on experience with digital apps and other sales and marketing tools. Experience with business-to-business commerce and internet communication software. Experience working with cross-functional teams in a collaborative environment. About JELD-WEN Holding, Inc. JELD-WEN Holding, Inc. (NYSE: JELD) is a leading global designer, manufacturer, and distributor of high-performance interior and exterior doors, windows, and related building products serving the new construction and repair and remodeling sectors. Based in Charlotte, North Carolina, the company operates across North America and Europe. Our associates are dedicated to bringing beauty and security to the spaces that touch our lives through our market-leading product brands. JELD-WEN has been named by
Forbes
as one of ‘America’s Best Employers’ and by
Newsweek
as one of the ‘World’s Most Trustworthy Companies’. What We Offer Investing in People is one of our Core Values. JELD-WEN offers competitive compensation & benefits packages, including medical, dental, vision, and basic life insurance, ten paid holidays, a flexible paid time off policy, 401k Retirement Savings Plan, and more. Expected pay for this role is between $74,200.00 to $123,600.00 per year based on experience and qualifications. JELD-WEN is an equal employment opportunity employer and does not tolerate discrimination, harassment, or retaliation based on protected characteristics.
#J-18808-Ljbffr