Priority Title & Escrow is hiring: Receptionist in Virginia Beach

Description:

Company Description:

Priority Settlement Group of Texas is a growing statewide provider of title insurance, escrow and valuation services. We strive to provide the highest level of customer service to national banks, mortgage companies, credit unions, government agencies, realtors, brokers and investors. A privately owned company, Priority continues to seek out experienced individuals in different markets to help us grow our business. We offer a dynamic working environment, paid training, competitive salary, full medical, dental and vision benefits and a 401k plan. We also support different Tele-commuting options based on the position that the employee is handling.

Role Description:

As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively and executes all administrative tasks to the highest quality standards.

Duties and responsibilities:

• Receiving visitors at the front desk by greeting, welcoming, directing, and announcing them appropriately.
• Answering screening and forwarding incoming phone calls in a polite and friendly manner.
• Receiving and sorting daily mail.
• Customer Service-Responds to customer and client inquiries received via phone, fax or emails in a timely fashion in a professional, courteous, pleasant and personable manner.
• Keeping the reception area and all common areas in a clean and tidy manner at all times.
• Operate standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer.
• Take inventory of supplies and restock as needed.

Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Requirements:

Experience/Qualifications:

• Education: High school diploma or equivalent; additional certification or training in office administration is a plus.
• Experience: Previous experience in a receptionist or customer service role is preferred.
• Skills: Strong communication and interpersonal skills, excellent organizational abilities, and proficiency in office software (e.g., MS Office Suite).
• Attributes: Professional appearance, reliability, attention to detail, and the ability to handle multiple tasks simultaneously.

Skills and Abilities:

• Excellent analytical and problem-solving skills.
• Effective communication and interpersonal skills.
• Ability to handle confidential and sensitive information with discretion.
• Strong organizational skills and attention to detail.

Physical Requirements:

• Ability to sit for extended periods and perform repetitive tasks.
• Occasional lifting of light to moderate items may be required.

Schedule

• Core business hours are 8:30am-5:30pm
• Monday through Friday

Work Location:

• In-Office

Job Type: Full-time

FLSA Status: Non-exempt