Administrative Assistant

Description We are offering an exciting opportunity in the engineering industry for an Administrative Assistant based in ITHACA, New York, United States. This role involves multiple responsibilities including answering inbound calls, providing customer service, and managing data entry tasks. It offers a long-term contract employment opportunity. Responsibilities: - Accurately and efficiently process customer credit applications - Ensure the maintenance of precise customer credit records - Resolve customer inquiries promptly and professionally - Monitor customer accounts and take necessary actions - Answer inbound calls and provide excellent customer service - Handle data entry tasks with accuracy and efficiency - Manage email correspondence with professionalism and promptness - Utilize Microsoft Excel, Outlook, PowerPoint, and Word to complete tasks - Schedule appointments as necessary and manage calendars - Use Adobe Acrobat for document processing and management - Photocopy and scan documents as required - Handle requests for information in a timely manner - Process mail and manage phone switchboard effectively Requirements - Minimum of 2 years of experience as an Administrative Assistant within the Engineering industry - Proficient in answering inbound calls, demonstrating excellent telephone etiquette - Proven experience in providing exceptional customer service - Skilled in performing data entry tasks with high accuracy and attention to detail - Ability to manage email correspondence in a detail oriented and timely manner - Proficiency in Microsoft Office Suite including Excel, Outlook, PowerPoint, and Word - Experience in scheduling appointments and managing calendars efficiently - Knowledge of Adobe Acrobat for creating and editing PDF documents - Capability to handle photocopying and scanning of documents - Familiarity with handling Request For Information (RFI), ensuring accurate and timely responses - Experience in mail processing, including sorting and distributing incoming mail - Comfortable operating phone switchboards, directing calls as necessary. TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .