Data Analyst Job at Creative Solutions Services, LLC in Boston

Job Description Responsibilities: The Data Analyst investigates, documents, and offers solutions to data collection and data quality problems, including functional requirements, needed workflows, and accompanying data plans to improvements, close gaps, and to support the development of new applications and workflows within our technology environments. As such he/she must be versatile, a quick learner, and an excellent communicator and translator to understand and clearly express these concepts to the stakeholders involved. This position must be able to communicate to both technical and non-technical staff and to translate concepts between those groups. Insufficient buy-in, resistance to change, and skill deficits are all challenges that will be faced by the incumbent in this position. Acts as a liaison between Agency Performance, Program Integrity, and Innovation Department and other DOL Business Units; Develops and reviews specifications for enhancements to the DOL's Enterprise Applications and associated database environments; Determines which research method to use and how to proceed with research and analysis; Determines which strategy is best for processing data and producing reports; Extract data from various sources (data warehouse, SQL tables, Excel, among others). Work closely with system owners to define/redefine developed models; Filter and "clean” data by reviewing reports, printouts, and performance indicators to locate and correct code problems; Perform analysis on report/query results to ensure accuracy in reporting and recommend solutions; Identify patterns and trends in data sets and recommend changes/solutions to problems; Define new data collection and analysis processes; Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality; Design processes that operationalize the use of data in business decision making; Interpret data and analyze results using statistical techniques; Identify, analyze, and interpret trends or patterns in complex data sets; Supports the organization's key business processes and applications; Gathers and documents business requirements; Translates requirements into business, functional, and use case documents or operational artifacts; Develops data plans to support application development; Work alongside teams within the business or the management team to establish business needs; Test solution requests prior to implementation; Generate reports, visuals, and presentations; Assist in developing Project Plan (Charter) and Statement of Work (SOW) and gain approvals; Alert the Project Manager to any "out of scope” activity; Develop and maintain project information with collaboration tools such as SharePoint; Maintain records of time spent on assigned tasks and provide information as required for project management and other administrative purposes; Assists in the creation and delivery of related user documentation and end-user training when requested; Performs other related duties as required. In practice, the position requires not only general technical expertise, but also specific substantive knowledge of the breadth and depth of the DOL business operations agency-wide, as well as the technical platforms, so that the challenges can be met. In meeting these challenges, the Data Analyst must display the following job competencies: Supports the DOL's Mission, Ethics and Values in keeping with the general operational standards of the department; Develops productive relationships with our customers and builds Subject Matter Expertise in their fields during engagements; Understands and translates business unit functions and how information service operations, specialized tools, and software facilitate those functions. Uses this understanding to communicate value propositions and risk mitigation for proposed engagements and use case documents; Demonstrates a commitment to continuously improve their knowledge of fast changing computer programs, hardware and software through professional development; Provides exemplary customer service in a courteous and professional manner at all times to all DOL staff and the public we serve; Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals; Accurately assesses workflow, data, and other process related problems. Recommends and facilitates best fit solutions. Qualifications Minimum Entrance Requirements: Knowledge of and ability to work with business data analysis, query design principles, data visualization, and/or statistical analysis. Knowledge of business data analytics and use of business intelligence and technical tools to source and organize data. Ability to create, prepare and present visual data and to engage in public speaking. Ability to problem solve, use deductive and inductive reasoning, and apply critical thinking skills to complex matters. Ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy. Ability to use data analysis and business intelligence to interpret trends to support business activity. Ability to prepare recommendations, reports and revisions based on business data analytics. Ability to communicate effectively and build relationships with colleagues, superiors and internal and external stakeholders. Knowledge of the methods of statistical report writing. Knowledge of project management and business planning. Ability to adapt to new tools and concepts in the field of Data Analytics. Preferred Qualifications: Strong customer service skills; Excellent interpersonal, written and oral communication skills; Demonstrated ability to balance, prioritize and organize multiple tasks; Demonstrated ability to work collaboratively in teams and across organizations; Demonstrated ability to synthesize feedback and adjust plans accordingly; Demonstrated ability to build strong relationships inside and outside the organization; Basic analytical skills to evaluate information gathered from multiple sources, consolidate details and extract to functional requirements; Demonstrated ability to effectively translate user requirements into business, functional and test scenarios for projects of various sizes and complexity; Knowledge of formal software development life cycle methodologies; Experience preparing technical documentation, including business process models, cross functional flow charts, data catalogs, technical project SOWs and project plans, and performance analysis documents. Ability to analyze complex issues and information relating to systems and programs; Experience in designing program integrity checks; Ability to communicate technical information to nontechnical people effectively; Ability to work effectively alone and as member of a team; Ability to perform tasks as directed by management. About Kyyba Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances. At Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development. Disclaimer Kyyba is an Equal Opportunity Employer. Kyyba does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. Minorities / Females / Protected Veterans / Individuals with Disabilities are encouraged to apply. All employment is decided on the basis of qualifications, merit, and business need. Rewards Medical, dental, vision 401k Term life Voluntary life and disability insurance Optional Pre-paid legal plan Optional Identity theft plan Optional Medical and dependent FSA Work-visa sponsorship Opportunity for advancement Long-term assignment with opportunity for hire by client SELECT AWARDS An INC 5000 company for 10 years Corp! Michigan Economic Bright Spots Crain’s Detroit Business Top Staffing Service Companies in Detroit TechServe Alliance Excellence Award- IT and Engineering Staffing & Solutions Best of MichBusiness winner in HR Wizards & Partnerships Metro Detroit Elite Category: Recruitment, Selection & Orientation for 101 Best & Brightest 101 Best & Brightest Companies to Work for in Michigan #J-18808-Ljbffr