Hardware Support Engineer Job at Minsait ACS Inc in Norcross

Job Title: Hardware Test, Support, and Training Engineer

Overview:
We are seeking a dynamic Hardware Test, Support, and Training Engineer with a strong background in Electrical Engineering, particularly in RF and computer systems, to support R&D projects, test and troubleshoot hardware, and collaborate with clients. This hybrid role, based in Peachtree Corners, GA, involves both in-house testing and onsite client visits.

Key Responsibilities:

• Hardware Design and Testing:

  • Conduct in-house and onsite hardware testing for functionality and performance.
  • Collaborate with software and firmware teams to ensure systems meet design specifications.
  • Review sales proposals for technical accuracy and provide expertise to the sales team.

• Client Support and Training:

  • Travel onsite (15–33% of the time) to troubleshoot and resolve customer hardware issues.
  • Deliver training sessions for clients on hardware and software solutions.

• System Integration and Maintenance:

  • Work on RTU systems and assist in troubleshooting for end-users.
  • Maintain and oversee lab operations, ensuring efficient downsizing and optimization.

Qualifications:

• Background in Electrical Engineering with specialization in RF and computer systems Preferred.
• Experience in R&D projects and hands-on troubleshooting onsite with customers.
• Familiarity with RTU systems and technical sales support.
• Strong communication skills and ability to collaborate across teams.