Lobby Public Area Attendant Job at Conrad Hotels & Resorts in Nashville

Welcome to Conrad Nashville. We offer luxurious accommodations and exceptional service in the ever-evolving Nashville hospitality industry. Join our dynamic team, learn and grow in a culture of collaboration. Our priority is your well-being, which is why we offer competitive compensation packages, healthcare insurance, 401k plans, and team member discounts. Living and working in Nashville provides access to diverse cultural attractions, entertainment venues and culinary experiences. At Conrad Nashville, you can make a positive impact and be part of a world-class hospitality brand. Join us and discover all that we have to offer.

Job Summary

We are looking for a professional Lobby/Public Space Attendant able of attending to Conrad Nashville with integrity and attention to detail. The goal is to create a clean and orderly environment for our guests that will become a critical factor in maintaining and strengthening our reputation.

The Public Space Attendant cleans and maintains the cleanliness of all public areas including public and associate restrooms, lobby floors and executive offices in accordance with Conrad standards.

Job Duties

• To ensure that the hotel lobbies and fitness center are serviced throughout the day.
• To service all public restrooms in lobby, second floor restrooms, and pool areas.
• To service the executive offices.
• Services both men's and ladies associate locker rooms.
• Ensure main guest entrance is neat, clean, and presentable at all times.
• Ensure all floral arrangements and plants are neat with no debris in the planters.
• To service guest and associate elevators.
• Complete any special projects that might be assigned.
• Report any maintenance issues or any concerns.
• Anticipates guest needs, demonstrating sensitivity and responsiveness, ensuring complete guest satisfaction and repeat business
• Maintain high standards of appearance and grooming, which include wearing a correct nametag and uniform when working.
• Know and understand all the services and amenities the hotel offers.

Education and Experience

• Minimum of 1 year housekeeping/cleaning experience
• Minimum of 1 year hotel experience

Skills & Abilities

• Excellent time management skills
• Passion for hospitality and customer service focused.
• Team player
• Able to maintain 4- diamond level of service
• Can communicate well with guests, supervisors and coworkers.
• Able to work in a fast-paced environment.

Physical Requirements

• Lifting may include equipment or furniture weighing up to 50 lbs. with or without reasonable accommodations.
• Must be flexible to work any day of the week, weekends, and holidays if assigned.
• Ability to lift, bend, stoop, walk, push or pull heavy equipment, and stand for extend periods of time with or without reasonable accommodations.

Benefits:

• 401k after 90 days, fully vested, company match to 4%
• Medical (3 plan choices)
• Dental (2 Plan choices)
• Vision
• Employee Assistance Program (EAP)
• Flexible Spending Account (FSA)
• Paid Time Off
• Hilton Honors Team Member Discounts
• Northwood Hospitality Discounts

EEO and ADA Statements

Conrad Nashville is an Equal Opportunity Employer. We support and encourage diversity in the workplace.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Education
* High school diploma or GED preferred

Skills and Experience (Essential)
* 18 years of age
* Valid US State Driver's license or an international driver's license.
* Housekeeping experience
* Communicate in English with guests, management, staff, and co-workers to their understanding
* Knowledge of effective organizational practices
* Ability to maintain strict confidentiality

Skills and Experience (Preferred)
* Housekeeping experience preferably at a four-star property
* Fluency in Spanish