Automotive Service Manager

Benefits:

401(k) matching

Bonus based on performance

Employee discounts

Free food & snacks

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Automotive Service Manager

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

The Midas Automotive Service Manager is responsible for business operations and store performance (safety, efficiencies, and profit/loss accountability). He or she promotes customer satisfaction and retention and the growth of existing and new business. In addition, the Store Manager owns overall operations regarding cost control, inventory management, environmental compliance, and, most importantly, safety. He or she provides strong and consistent leadership to cultivate and maintain a harmonious, collaborative, and highly productive work culture.

We are looking for a seasoned manager who will assume responsibility for operations, financial performance, morale, and growth initiatives. The ideal candidate for this position has a college degree or some coursework (preferred), three years of experience in the automotive repair business, some supervisory/management/mentor experience, a continuous improvement background, P&L experience, and exceptional interpersonal skills.

Automotive Service Manager Responsibilities

As a Midas Service Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

Recruit, hire, train, motivate, evaluate, schedule and coach employees

Deliver exceptional customer service while listening to and consulting customers

Following up with customers, services requested, estimated completion times, etc.

Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts

Deliver and discuss pricing estimates with customers as well as promote shop service specials

Lead, manage, and train team while keeping in tune with our company’s vision, purpose, core values, and employee creed.

Oversee all sales, accounting, and clerical functions from Service Advisors

Oversee technicians’ inspections, diagnosing, and repairing of domestic, European, and Asian cars and light trucks

Maintain inventory counts

Responsible for any inventory losses

Overall cleanliness and organization of the facility, including environmental compliance

Employee’s payroll; record keeping of hours and scheduling

Updating and submitting daily sales reports to Corporate

Automotive Service Manager Requirements/Qualifications:

A minimum of 2 years of store or service manager experience

General automotive knowledge

Excellent customer service disposition

Good communication skills

Strong POS computer and Internet skills

Leadership ability

Team building skills

Ability to work a flexible retail schedule, including weekends, evenings, and holidays

Valid driver’s license