Automotive Service Lane Manager

One of Napleton Automotive Group dealerships is looking to hire a Service Drive Manager.  

What We Offer:

· Competitive Pay in the $80,000- $110,000 pay range

· Career Advancement opportunities

· Medical, Dental, Vision, PTO, 401K and more

Job Responsibilities:

· Work with customers to ensure we meet and address all vehicle maintenance needs, exceeding customers’ expectations, and company customer metrics

· Work with the Service Director to help maximize productivity and efficiency of the Service Lane

· Help coach, train, and develop Service Advisors

· Write repair orders for customers with full transparency of cost and time estimates, as needed

· Provide exceptional and timely communication-keeping customers updated throughout the process

· Communicate frequently with Technicians and Parts to ensure timely completion of work

· Exhibit a positive attitude and strong work ethic with customers and co-workers.

· Utilize cutting edge Fixed Operations Technology

Job Requirements:

· 5+ years of high-volume Service Advisor and/or Service Lane Manager experience

· Exceptional Customer Service Skills

· Tech Savvy- able to learn and utilize technology

· 18+ years of age or older

· Valid Drivers’ License and an acceptable driving record

-CDK experience is needed to be considered.

We are an equal opportunity employer