Technical Account Manager

Prysmian is the world leader in the energy and telecom cable systems industry. Each year, the company manufactures thousands of miles of underground and submarine cables and systems for power transmission and distribution, as well as medium low voltage cables for the construction and infrastructure sectors. We also produce a comprehensive range of optical fibers, copper cables and connectivity for voice, video and data transmission for the telecommunication sector. We are 30,000 employees, across 50+ countries. Everyone at Prysmian has the potential to make their mark; because whatever you do, wherever you are based, you will be part of a company that is helping transform the world around us. Make Your Mark at Prysmian Group - Join Us (https://www.youtube.com/watch?v=ZVx-NAGfjEs&feature=embtitle) Summary Prysmian Cables and Systems USA LLC is seeking a Technical Sales Manager to collaborate with regional sales and market managers to support sales opportunities and growth and maintain customer satisfaction. Duties Manage and prioritize customer escalations to ensure customer satisfaction and maintain regulatory compliance with current electrical codes and industry standards. Collaborate with clients and internally regarding project status. Identify and develop new business opportunities to maintain and grow the sales pipeline. Develop technical solutions to meet customer business needs. Document competitors’ activities for market intelligence. Review and influence customer specifications to assure compliance, and Prysmian participation. Make technical presentations to all levels of the customer organization. Support development of engineering, testing, schedules, and cost estimates to facilitate total scope project offerings. Put together quality and timely technical scopes, solutions, and customer benefits to be incorporated into proposal documents. Responsible for technical leadership on all Field Service proposals, including customer bid reviews, specification reviews, and competitive analysis. Analyze data and product specifications to ensure the finished product meets client needs. Develop and conduct customer installation training for fire-rated systems requiring manufacturer certification, including splice assembly and system demonstrations. Recommend and assist the business unit Product Management team with R&D initiatives meeting current or future electrical industry code requirements. 50% travel throughout North America, including to client sites. May work remotely. Requirements Employer requires a bachelor's degree in mechanical, electrical, or chemical engineering. 3 years' experience working in customer facing environment. Work experience in the electrical industry or wire and cable. Valid driver's license. Prysmian, as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are. All Managers and HRs in Prysmian are responsible for ensuring DE&I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business. Visit our DE&I Page (https://www.prysmian.com/en/people-and-careers/why-prysmian/diversity-equity-and-inclusion) to learn more about Prysmian’s commitments. Your application data will be treated according to our Data Protection Policy. If you believe you require assistance to complete this form or to participate in an interview, please contact us at talent.mobility@prysmiangroup.com . https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf https://www.dol.gov/sites/dolgov/files/OFCCP/regs/compliance/posters/pdf/22-088_EEOC_KnowYourRights.pdf https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf Prysmian is a global cabling solutions provider leading the energy transition and digital transformation. By leveraging its wide geographical footprint and extensive product range, its track record of technological leadership and innovation, and a strong customer base, the company is well-placed to capitalise on its leading positions and win in new, growing markets. Prysmian’s business strategy perfectly matches key market drivers by developing resilient, high-performing, sustainable and innovative cable solutions in the segments of Transmission, Power Grid, Electrification and Digital Solutions. Prysmian is a public company listed on the Italian Stock Exchange, with almost 150 years of experience, about 30,000 employees, 108 plants and 26 R&D centres in over 50 countries, and sales of over €15 billion in 2023.